16 Reviews of Dick's Hillsboro Honda - Service Center
You owe it to yourself to check'em out! Went for an oil change and bought a new car! It was a perfect fit for my wife and me...and it happened to be a 2015 Honda fit. The smoothest riding sm Went for an oil change and bought a new car! It was a perfect fit for my wife and me...and it happened to be a 2015 Honda fit. The smoothest riding small car you'll ever find. Scott Barney was our sales guy and he was great...straight to the point, knew his stuff and worked as fast as he could to get on our way home. It's a ways out to Hillsboro, but it's worth the drive. More
Service Department Untrustworthy Every Time We have taken two Hondas to this service department and have come away with a really bad taste in our mouths on BOTH accounts. We have unwittingly sp We have taken two Hondas to this service department and have come away with a really bad taste in our mouths on BOTH accounts. We have unwittingly spent thousands of dollars at this dealership in repairs. Assuming the initial repairs we had done WERE needed, in both cases we were also later told we needed work done which was unnecessary. We know it was unnecessary because we paid to have another dealership (which has kept all our cars in top shape for 20 years!) check out the additional claims made in each case. In one case we needed a $24 bracket, not $2400 worth of work! (And the symptoms we were experiencing were caused by the actions of this service department, we assume inadvertently.) In another, only the cheapest of the six items listed needed doing - and that one with no urgency. Needless to say, we do not trust the statements of this service department and will not be returning. More
I just bought a new Honda a few weeks ago, and I went back to get some accessories installed. Nick Reyes took great care of me. I would highly recommend them to anyone. They are not my closest Honda deal back to get some accessories installed. Nick Reyes took great care of me. I would highly recommend them to anyone. They are not my closest Honda dealer, but they are the one I will continue to return to. More
I had some issues with the paint surface on my 2014 Accord after some residue had been removed. Bruce Vollstedt was courteous, understanding of the issue, and extremely helpful in taking care of the s Accord after some residue had been removed. Bruce Vollstedt was courteous, understanding of the issue, and extremely helpful in taking care of the situation. This level of customer service was above my expectations, and really can't be exceeded. Pedro did the work on my Accord, with fine results. I will make the long drive to Hillsboro for maintenance because my experience in this instance was so good. More
Since I moved to Oregon, 5 years ago, I've brought my 2001 Honda Accord to Larry Miller Honda for service. I was a little nervous when I heard that the dealership was under new management....would they b 2001 Honda Accord to Larry Miller Honda for service. I was a little nervous when I heard that the dealership was under new management....would they be pushy, overcharge me, or try to hard sell me on a new car while my current car was in service? I brought my car in with some trepidation. I had an overwhelmingly positive experience!!! Zeb Stern took GREAT care of me and my car. I thought I needed new sway bushings. Turns out I needed a different part - one support was completely worn out. Zeb was empowered to make the choice to honor the quote given to me by previous management. I also needed an oil change and Zeb was able to make it happen in record time during the same visit! While I waited for my car to be serviced, Marv Herr and I had a nice chat about the new hybrid Accord. There was NO HARD SELLING! Marv and I had a fun talk, swapped some stories, and then he left me alone! No pressure - that was cool. I highly recommend the service at Dick's Hillsboro Honda. Thanks Zeb for awesome service. More