Diehl Chevrolet of Hermitage - Service Center

Good service. Easy to make appointment. Washed car wgen finished. Friendly staff. Clean dealership . Would recommend. Easy to make appointment. Washed car wgen finished. Friendly staff. Clean dealership . Would recommend. More

The service department took care of my service needs in an extremely tight schedule that I had planned a travel over a Long distance. an extremely tight schedule that I had planned a travel over a Long distance. More

I feel that taking my car to a Toyota garage didn’t benefit any better than goin to a regular mechanic. benefit any better than goin to a regular mechanic. More

I bought a Chevy Cruz and it smelled like cigarettes bad. I left the car there the day I bought it and was promised they would change the filter under the dash scrub the interior and light a bomb in the car I left the car there the day I bought it and was promised they would change the filter under the dash scrub the interior and light a bomb in the car to get rid of the smell. I picked the car up on Saturday and nothing was done. I needed the car or I would have left it there. The car smells bad it only had 11,000 miles on it so someone was a heavy smoker. Why should I have to pay someone to clean the car and change the filter. Horrible service would not recommend!!! More

Very poor experience, ever since we bought a new Toyota RAV 4 in 2016. Latest experience was the last nail in the coffin... Was getting a "Parking assist malfunction" message, which is a problem with th RAV 4 in 2016. Latest experience was the last nail in the coffin... Was getting a "Parking assist malfunction" message, which is a problem with the sensor, and took it to them. They kept the car for 4 hours, and then have the gaul to tell us " it is a sensor problem" and charge $ 158 to tell us that- something which we already know- giving it a fancy term "vehicle diagnostics" Imagine charging you 158 dollars for something you already know. Like going to a doctor with abdominal pain and the doctor says " you have abdominal pain" and you pay $ 158 to hear that. Most rude and unprofessional group of people. Would never suggest dealing with them, EVER! More

At Taylor Toyota you have pleasant people with good manners and they get the job done quickly. manners and they get the job done quickly. More

1 am very happy with the way they handled my claim. We have always had body work done at this location before they were owned by Taylor and assumed the service would be the same. Thanks have always had body work done at this location before they were owned by Taylor and assumed the service would be the same. Thanks More

Quite a story here: On the last night of a cross-country drive from LA to Boston, A deer hit my Tacoma while driving the speed limit on I-80. Since I live 2,500 miles away and had to have the truck taken so drive from LA to Boston, A deer hit my Tacoma while driving the speed limit on I-80. Since I live 2,500 miles away and had to have the truck taken somewhere I don't know, I insisted my insurance company take my truck to the nearest certified Toyota dealership. I'm glad I did. I was always kept up with the status of the repairs and my truck looks and drives good as new. Body shop manager Jon Deacon is a total pro. Thumbs up. More

Got in quickly. Courteous. Kept me updated on what was happening with my vehicle. Also told me about promotions that were going on. Clean waiting area. happening with my vehicle. Also told me about promotions that were going on. Clean waiting area. More

My service today was absolutely great.My scheduled My service today was absolutely great. My scheduled appointment was on time. Everyone was very friendly. They explained exactly what they did to my My service today was absolutely great. My scheduled appointment was on time. Everyone was very friendly. They explained exactly what they did to my car. All services were done in a timely manner. More