George Waikem Ford - Service Center

I got in quickly and didn’t have to wait too long. The staff is always friendly. The staff is always friendly. More

Okay nice place and people , I didn’t wait to long . Quick service and good price Quick service and good price More

They did a great job on my truck repair in a very time manner. Thank you manner. Thank you More

Service was done on time as promised and I was kept informed of how everything was going. Thanks Craig! informed of how everything was going. Thanks Craig! More

Pete and Bob are the best two salesman ever I bought so many trucks from those two guys and will continue to always helpful. Never give you the runaround A+ many trucks from those two guys and will continue to always helpful. Never give you the runaround A+ More

Craig did an excellent job of keeping me informed of my vehicles progress and was thorough in explaining repairs made and potential considerations for preventative maintenance. vehicles progress and was thorough in explaining repairs made and potential considerations for preventative maintenance. More

Diehl's website is poorly designed which creates confusion and frustration. Made online service reservation, no confirmation received. Called dealership to confirm, they found no record. Two hours confusion and frustration. Made online service reservation, no confirmation received. Called dealership to confirm, they found no record. Two hours later, received a call to confirm my appointment exactly 24 minutes prior to requested appointment time. Assume that the service was good as usual, but the cost of the oil change/tire rotation was raised to $98, including an unidentified $5.00 fee [????] Unsure a recommendation should be made when there are 5 other auto centers within a mile in either direction that charge $39.95 for the same service. More

Nothing was fixed disconnected a safety device tail gate step still very hard to close and still have rubber in left front wheel in hard right turn step still very hard to close and still have rubber in left front wheel in hard right turn More

Great experience in the service department every time I have my car worked on. Thank you have my car worked on. Thank you More

Mel kept me updated in real time as to the status of my vehicle, and informed me of further maintenance issues they found. They performed the additional repairs while the vehicle was in their shop, and kep vehicle, and informed me of further maintenance issues they found. They performed the additional repairs while the vehicle was in their shop, and kept the expense below what I'd anticipated. More