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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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April 30, 2025

Excellent service and in less time that I thought it would take to change transmission fluid & filter. I sure miss seeing Alicia Bongini, though. She was my go-to service person for years. More

by rmacmac98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Knowledgeable, timely and excellent service with very friendly, helpful employees. I am sure I will be back More

by dc1419h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

They always treats me like family. They communicate very well, and keep me well informed the entire process More

by davidwaikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyer Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Knowledgeable about questions asked & friendly. Was very pleased with the service profomed on my Honda civic More

by daddieo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

I really appreciate the quality of service I received recently. I plan to continue to use this service department. More

by jchambers14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton, Dave
April 29, 2025

Very quick service. Lindsay was very nice. They were having some printer issues but that was ok. More

by c33something
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
April 28, 2025

Service was friendly and helpful. A thorough explanation of recommended services was provided with associated costs. The car was ready sooner than expected. More

by duparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician
April 27, 2025

Prompt and friendly. Completed 2 recalls and rear diff service in an hour. Very courteous. More

by johnpitt1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia in service
April 26, 2025

Fast and efficient service when having to come into the dealership for a recall update. Will definitely come back when I’m due for maintenance. More

by nathaniel.malise
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Very happy with service. Kept me informed through the whole process and was very helpful More

by sam_jones03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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