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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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January 22, 2025

Lindsay was considerate and friendly. Work was done on time. However what I was charged for brake fluid exchange was excessive, labor of $97 is way too much and cabin filter service was a More

by jmckinney7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay ulrich
January 21, 2025

Always amazing! Every experience is respectful and efficient. I couldn’t ask for a more qualified team. More

by J. Stroia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Very fast and efficient service. Friendly service people. Easy to schedule the appointment online. Highly recommend! More

by bethclemens65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Service Manager Paul was excellent. He went over everything in a kind manner. Will request him for my next service. More

by zufallb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
January 16, 2025

Hang on to Paul in service wonderful man. I believe he deserves a raise. You want to keep someone like that, only makes you look better More

by DRSCHERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was only in the service department
January 16, 2025

I really appreciated Lindsay's professionalism and her interest in my vehicle. She kept me informed and made sure i was satisfied. I was very impressed with her and the overall service at Diehl's. More

by perryison.pi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay ☆☆☆☆☆
January 15, 2025

My service manager, Alicia, was very professional and explained everything to me. She kept me informed about the service progress. My first time in for service after a new car purchase, and it was a More

by crconklindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Dealer service is good. Dealer finance dept is corrupt. Scammers Charge for things not wanted or donee More

by jhepp1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

It was a good appointment and my van was fixed in the time they said it would take. More

by Lindberg90sharen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Paul Windemuth greeted me upon arrival, arranged transportation to get me to work, briefed me on worked completed. All went well. More

by squadron22tfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
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