Diehl Honda of Massillon - Service Center

It’s been good over the years I have been bringing my cars here. New management now see how it continues. cars here. New management now see how it continues. More

Since the change in ownership, I no longer feel as though I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. More

Easy to schedule an appointment and service was done right on time. Everyone was courteous and professional. Another fine experience at Diehl. right on time. Everyone was courteous and professional. Another fine experience at Diehl. More

Everybody was great service was fast couldn’t ask for anything better I never buy a car anywhere else anything better I never buy a car anywhere else More

Dave took good care of me, walked me thru the process and the pricing. Check out was easy. I appreciate their professionalism. the pricing. Check out was easy. I appreciate their professionalism. More

While viewing my tech video (which are great), my tech said my best tires were already installed on the front so a tire rotation wouldn't be needed. I was still billed for the service and have not receive said my best tires were already installed on the front so a tire rotation wouldn't be needed. I was still billed for the service and have not received a credit back for the services. More

When reviewing my tech video, which are great, the tech stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. More

excellent on time service, very helpful staff. no wait time or very little very nice waiting room no wait time or very little very nice waiting room More

I serviced my vehicle and in the process leased a new one. The dealership made it easy to discuss a price range that made sense without trying to discuss anything outside of that range. Everyone I spoke one. The dealership made it easy to discuss a price range that made sense without trying to discuss anything outside of that range. Everyone I spoke with was informative and the process was simple. I would continue to work with this dealership based on quickness of the service center and willingness to make the car buying/leasing process straightforward. More

Very professional and courteous. Informed us exactly what they were going to do and why. Informed us exactly what they were going to do and why. More