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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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April 08, 2025

Five-star experience! Brought in my new car for its first service—everything was smooth, professional, and quick. More

by josh_camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Baringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Everyone was awesome to me at my maintenance check/oil change they kept me informed More

by c.brenda47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

They have the worst customer service i have ever dealt with! I have bought quite a few new vehicles. I had bought a 2023 crv and I really liked it.but the service department is so bad that I decided to bu More

by garywinnjr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very professional, friendly, helpful. Would certainly come back if I needed service. Thank you! Your operation runs very smoothly. More

by jmpjules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Responsive to issues. Work done promptly and accurately. Thanks to professional staff. I will return and will recommend to my friends! More

by barbkitcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

The chage for the two filters was exceptionally high I will return to the service. More

by Richardrobertriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
March 24, 2025

My Civic was in for a recall. Everything was right on time. Repair and inspection done under the estimated time. I could not have had better service. More

by treddingjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
March 24, 2025

Customer service I received was excellent. All my questions were answered. I would 100% recommend. More

by Sally.hunter51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Very friendly service staff. Had to wait several months for the part for a recall. Someone with dirty shoes got in driver seat and got the clean mat dirty. More

by mmoriarty43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Was surprised how's fast everything was completed and the respect that I was given. More

by yesterdaystoys
Service Time
Recommend Dealer
Yes
Employees Worked With
Not sure
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