Diehl Honda of Massillon - Service Center

My prior visit indicated that my tires were a little worn and rated as a yellow indicator as a result. This most recent visit indicate green which is back to ni problem. How can that be? and rated as a yellow indicator as a result. This most recent visit indicate green which is back to ni problem. How can that be? More

The staff and service people where very professional and courteous, But 30 days and 3 appts to get in was a bit much. If this was an "issue" on my car, and I needed the car to get to work, I would not be courteous, But 30 days and 3 appts to get in was a bit much. If this was an "issue" on my car, and I needed the car to get to work, I would not be happy. It was a recall part....1. never told to have little gas in the tank, had to re schedule, 2. You called to reschedule due to lack of service repair staff, and the 3. appt was ok. But had to have my daughter take off work to pick me up and bring me back. Not the same Honda Center or car lot it once was. Had to ask how my free car inspection checked out ( as I didn't ask for it, nor want it in the first place) I won't tell you what my husband said... D Zeren More

Car was done sooner than expected. Friendly was very staff. Waiting area was very clean Friendly was very staff. Waiting area was very clean More

Communication was excellent; explanation of what was to be done and wait time was precise. Appreciated the multi-point inspection. Dave was extremely professional and even threw in a car wash coupon when be done and wait time was precise. Appreciated the multi-point inspection. Dave was extremely professional and even threw in a car wash coupon when I jokingly apologized for my dirty car. More businesses should be looking to do more of those little considerations rather than cutting corners. Thank you, More

Paul does a good job handling my concerns and getting my car back on the road. car back on the road. More

Excellent service the gentlemen who helped me with my oil change was great . First time bringing my car will definitely be returning . change was great . First time bringing my car will definitely be returning . More

I am well pleased. The wait time was very reasonable. The staff was very thorough. The wait time was very reasonable. The staff was very thorough. More

I’ll never buy another car from this dealership went in for my free oil change they tried to sell me 4,000 worth of things I didn’t need for my free oil change they tried to sell me 4,000 worth of things I didn’t need More

Lindsey was very knowledgeable and eager to answer my many questions. She gave me confidence that I was in good hands. many questions. She gave me confidence that I was in good hands. More

I did not get the satisfaction that I needed from your people so i went to the dealership in Wooster. They went over the top to help us. They fix part of our problems and doing some research on the others people so i went to the dealership in Wooster. They went over the top to help us. They fix part of our problems and doing some research on the others. Your facility did not offer use any kind of help. I am do to buy a new car in the fall. Needless to say it won’t be from your dealership. More