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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
474 Reviews

474 Reviews of Diehl Honda of Massillon - Service Center

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January 25, 2025

Great service. Good Fair price. We Will be back. Thanks for a job well done again. More

by rowland8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
January 25, 2025

My husband and I were very pleased and impressed with Curt in the service department. His attention and professionalism was great throughout for taking care of us and the recall. He also scheduled servi More

by marya0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very pleased with not only the service but the customer service. Will be returning in the future. More

by Melanie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul - Service
January 24, 2025

I authorized the service person to do an overall check because of the age of my vehicle. The checkup was performed and communicated to me as I hoped. The service was performed as I expected. Based on t More

by kingraich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Prompt and courteous service from all who took care of my oil change and recalled issues. More

by sforte2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kodiak Brogan
January 23, 2025

Great professional friendly service Given by Brian and his team. I will definitely recommend Diehl. More

by Lordsworker22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

I worked with Curt Hill, Brian Russ and Rodney. They were all three fantastic! They were very kind, fun and just a great to work with. I had great experience when purchasing my car. More

by mltwaddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Paul was very courteous, keeping me updated on the progress of service. And he would also check to see if I was comfortable and if I needed anything while I was waiting for my service to be completed. More

by wb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
January 22, 2025

Was explained to me how the repair fell under a particular "service bulletin" -and thus, would be no charge to me. Parts were obtained within a day or two : and, the repair was executed when my sch More

by pjnhras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

quick, fast good quality work, would tell other people, will alway come back for future repairs. More

by tvenables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
4.0
This rating includes all reviews, with more weight given to recent reviews.
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