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Diehl Kia of Hermitage - Service Center
Hermitage, PA
229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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229 Reviews of Diehl Kia of Hermitage - Service Center
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Helpful February 18, 2021
Charged 149.00 found and fixed nothing, no paperwork showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived a showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived at 5:32 service closed at 5:30 no one was able to take the outrageous 149.00 dollar charge, but they could take a down payment on a sale just not money for service. They said to come back tomorrow. I offered card or cash hey couldn't do it unable to process a payment . So I had to take my son to work and pick him up at midnight cause they wouldn't give him his car that they did nothing to, and couldn't take a payment for. Completely understand that I was late getting there,but come on 6 people there and no one knows how to take money. Sales guy as nice ,but unable to be of any assistance. Oh and I still have my problem. More
by Yellowdragon1975
Employees Worked With
Don't know,
December 18, 2020
The service department was awesome explained everything and very polite would recommend it to everyone even washed my car so kool thanks y’all looks good💨 and very polite would recommend it to everyone even washed my car so kool thanks y’all looks good💨 More
by erniesnyder9
Employees Worked With
Service department
December 10, 2020
Great service. Timely! Staff was helpful and friendly! Very clean, washed vehicle and answered all questions.. got right in for my appointment. Reviewed what they did Very clean, washed vehicle and answered all questions.. got right in for my appointment. Reviewed what they did More
by art-marlene
Employees Worked With
Jerry fye
December 05, 2020
I purchased my vehicle from them and I always get excellent service. A service consultant was immediately available for my customer needs. He kept me informed about the status of my car. excellent service. A service consultant was immediately available for my customer needs. He kept me informed about the status of my car. More
by ralph.tolbert
Employees Worked With
Jerry Fye
November 24, 2020
My first service visit for my new Telluride and was very pleased. They completed all required work and ahead of schedule. Very friendly! He even helped me find information!!! pleased. They completed all required work and ahead of schedule. Very friendly! He even helped me find information!!! More
by Ebragg
Employees Worked With
Terry
November 16, 2020
Great experience. Good efficient service. I had a recall on my car and they were very accommodating. Problem was taken care of and they even washed my car. Took less than an hour. Very friendly staff. I gi on my car and they were very accommodating. Problem was taken care of and they even washed my car. Took less than an hour. Very friendly staff. I give them a 10. More
by Bill
Employees Worked With
Service manager
November 16, 2020
The service was quick and efficient. The service representative was very friendly and helpful . Even on crutches he held the door open for me. I am pleased with the service. representative was very friendly and helpful . Even on crutches he held the door open for me. I am pleased with the service. More
by Dan
Employees Worked With
Jerry Fye
November 03, 2020
Very good service 45 minutes later I was greeted done with my vehicle every one was so nice an helpful this my five Kia glad I got a telluride with my vehicle every one was so nice an helpful this my five Kia glad I got a telluride More
by Countrydawg1
Employees Worked With
Mr
