Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,195 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,195 reviews

May 25, 2024

I always get great service when I bring my car in whether the issue is big or small. More

by KJOCHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great service, the work was done quickly and it was a smooth experience all around. More

by Christophersinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. More

by GREGG.SCHNEPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Very organize and customer focused. They have great advisors. Last one was Chris. blah blah blah More

by hasfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the organization and customer focus at Dirito Brothers Walnut Creek Volkswagen. It's great to hear about your positive experience with our team of advisors. We value your feedback and look forward to serving you again in the future.

May 24, 2024

Sean and the crew in Service took fantastic care of me! The best ever. They got me a ride to the Golf course and back so I didn't have to wait around....Dirito Bros. is wonderful!! More

by JMJM1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent service and follow up to emails/ questions I had about the car. Punctual delivery as well. More

by mmp_mob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with service and punctual delivery at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the communication regarding car queries.

May 23, 2024

Chris was my service writer on this visit. Although I was quite early for my scheduled time, he took me right away, was very welcoming, accurate, and thorough. He forecast that it would be lat More

by MM94596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for describing your visit at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear our team provided accurate and thorough service, exceeding timing expectations. We look forward to maintaining high standards in all future interactions.

May 23, 2024

I appreciated the customer service from the in-person interaction, expedient arrangement for the rides from/to the dealership, and overall transparency. The side door panel issue was technical thus time More

by Tharriso70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are pleased to know our Service Team provided you with an overall positive experience, making sure you were well taken care of. We appreciate your business with Dirito Brothers Walnut Creek Volkswagen and thank you for sharing your feedback.

May 23, 2024

Dealer was courteous, on time and went the extra mile to research the background on service for this newly-purchased used car. More

by CHUCK95
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the effort put in by Dirito Brothers Walnut Creek Volkswagen. We always aim to provide comprehensive service histories for our used cars to ensure customer satisfaction. Have a great day!

May 23, 2024

Good service but it took a little bit more than expected. Hopefully it was an exception and not a rule More

by nicho2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sagon
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. Thank you for taking the time to share your feedback. We appreciate your 5-star rating and are pleased to know our Service Team provided you with an overall good service visit. We value your business with Dirito Brothers Walnut Creek Volkswagen.