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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.6
2,640 Reviews

2,640 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 06, 2018

Considerate Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contra More

by RNFILINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Jul 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this very creative review!

July 06, 2018

vw at dirito brothers walnut creek Been a VW customer for three years now. always top service and more than willing to accommodate. I Would recommend Dirito brothers to anyone that has More

by calebtmetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Caleb, we certainly appreciate your business!

July 05, 2018

Great service by Jonás horrible from everyone else Jonás gave me an excellent service he was very professional and super friendly, he did an amazing job at taking care of me and my needs, he needs rais More

by SALOMONJC
Recommend Dealer
Yes
Employees Worked With
Jonás
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know what we are doing right and where we can improve our services.

July 05, 2018

The best customer service! I’ve been a VW customer for 4 years now and they are always so helpful. I brought my boyfriend with me to get my car serviced and he was also amazed b More

by KYLEEJ0YY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyse Smith, Saul Canela
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review!

July 05, 2018

Add Blue for VW Good service with little wait time. Service options were provided and explained. Estimated time of service was given to me. Updates were provided to m More

by JVBCDUVALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review, we appreciate your business!

July 04, 2018

Long wait Almost 2 hours for oil change? Long wait........ The waiting area is comfortable. Always seems expensive. Too bad no more car wash. That’s all. More

by GREAMS2
Recommend Dealer
Yes
Employees Worked With
Jonas Jung
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it helps to know what we are doing right and where we can improve.

July 04, 2018

My Passat 30k service was excellent I used the website to schedule my service and was hi happily surprised to find a late appointment. Jonas did an outstanding job of checking me in and More

by STEVE.WEAVER.CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung and service tech Chris
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Steve, I'm glad we could provide you with a top-notch service experience!

July 03, 2018

Positive review of Dirito Brothers They did great work as usual. We especially appreciated their being able to acomodate us for a service appointment on the same day we called. More

by REBECCAFAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas (not sure of his last name), Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Rebecca, we appreciate your continued business!

July 03, 2018

This was a good visit. My experience was great. All the employees were nice and made sure me and my friend were comfortable. They even offered uber service when we needed to More

by JOSHUA.KNIGHT65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Joshua, I'm glad you had a pleasant and efficient experience here!

July 03, 2018

My positive experience at Dirito Brothers Excellent, friendly and helpful car service. Jonas Jung always goes the needed extra mile to properly service my Beetle convertible. Mark V has been More

by MICKZULLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas Jung, Marc Venturella, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for taking the time to write this review, we appreciate your business!

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