Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
368 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
September 02, 2010
I have been dealing with him for years and he has always been there to help in any way he could. From service to sales complete follow through on all of his promises. I had to call him late because I was been there to help in any way he could. From service to sales complete follow through on all of his promises. I had to call him late because I was locked out of my car. He called roadside assistance for my and stayed with me on the phone until I was safe inside. I sent him 2 people and they thanked me after they bought from him. He is the best and he is there after the sale. HE KEEPS HIS WORD!!!!! THATS IT FOR ME. More
by john bliskin
Employees Worked With
joe gagnon
Helpful September 01, 2010
We have been customers of Dodge in Winter Haven for over 10 years, I would not think of using any other dealer!!! Joe Gagnon is the best salesman that we have ever dealt with anywhere, really stands behind 10 years, I would not think of using any other dealer!!! Joe Gagnon is the best salesman that we have ever dealt with anywhere, really stands behind what he says. Richard Graves is the same in the service dept. We had trouble with our truck in Mechanicsburg,Pa., even though it was still under warranty, the people at the dealership there were NOT helpful at all. We called Joe in Winter Haven and he had everything taken care of and WH Dodge had to re-do their work when we returned!!! We haven`t had a problem since. In my opinion, WH is the best dealership anywhere. Instead of customers, we are treated like family by all of the employees there. Thanks for being there for us, Carl and Sarah Evans More
by dodgehemi1
Employees Worked With
Joe Gagnon, Richard Graves,and others, Richard Graves
August 31, 2010
joe is an awesome guy works with you very well and understandable and can joke around and get business done and done right and the service department is also great overall great dealer id recomend thi understandable and can joke around and get business done and done right and the service department is also great overall great dealer id recomend this dealer to anyone. cant complain about the atmosphere. More
by ottaway8687
Employees Worked With
joe gagnon, Richard Graves
August 30, 2010
Our sales person Joe Gagnon was extremely helpful, supportive, made us feel at ease with our car purchase and it was the first time in our history of purchasing vehicles that we did not feel any press supportive, made us feel at ease with our car purchase and it was the first time in our history of purchasing vehicles that we did not feel any pressure what-so-ever. We will continue asking for Joe every time we need another vehicle. He will be an asset to any auto dealership. Our son purchaced a car from Joe, "and my son is very hard to please," so we also bought a car from him because he impressed our hard to impress son. Our first car we purchaced from Joe we totaled but we came back to him to get another car from him. He was expedient and efficient and when we arrived everything was ready for us and we signed the papers and we were on our way. More
by jaysoncosta1
Employees Worked With
Joe Gagnon
August 28, 2010
This is the second Dodge Journey we have purchased at W.H. Dodge, and both times we have been fortunate to have been helped by Angela Dyal, and Redd Harrell. Both of these folks were very professional,an W.H. Dodge, and both times we have been fortunate to have been helped by Angela Dyal, and Redd Harrell. Both of these folks were very professional,and friendly,and with their help we feel we received a great deal.We would not hesitate to recommend W.H. Dodge and these fine employees to all of our friends. Ken & Nancy Roscoe More
by Gamboa67
Employees Worked With
Redd Harrell, Angela Dyal, Bruce Douglas, Redd Harrell
August 26, 2010
Bought a new van from Joe, a young trainee, and he was friendly, helpful and brought in a more experienced salesman when the need came. I recieved help on accessories such as running boards and brake dust friendly, helpful and brought in a more experienced salesman when the need came. I recieved help on accessories such as running boards and brake dust covers. I was also steered to the van that had the features that I was interestew in. More
by uldoctorh
Employees Worked With
Joe DicanioBought a
August 16, 2010
Great job guys! You have earned "all 5's" because it Great job guys! You have earned "all 5's" because it has always been a pleasure to have "Dodge of Winter Haven" take care of my auto needs. All p Great job guys! You have earned "all 5's" because it has always been a pleasure to have "Dodge of Winter Haven" take care of my auto needs. All problems and maintenance have been taken care of in a friendly and expedient way from the moment I walk in the door to the time when I pick up my vehicle. Thank you. More
by richard
Employees Worked With
Erice Edwards, Richard Graves, Richard Graves
August 16, 2010
I had purchased 3 previous vehicles from Joe Gagnon and found him to be very much a people person. Dealing with the public myself, I found him professional, caring about service after the sale, and repres found him to be very much a people person. Dealing with the public myself, I found him professional, caring about service after the sale, and represented the dealership well though his actions. I called him from Tallahassee, Florida on a Thursday, discussed what I wanted in a truck (I already own a 2004 Dodge Ram 1500 that I had purchased from Joe.)He presented the xxxxxxand con's of each vehicle. He located a truck they had in stock, presented my information to finance and my wife and I drove to Winter Haven, Florida on that Saturday, where we were greeted by Mr. Gagnon, a though walkthrough of the vehicle. We met with Bruce in finance, he took time and carefully explained the contract, warranties, and options. I attempted to buy from the dealership in Tallahassee, but I just felt more comfortable with the Winter Haven dealership. They maintained our 2006 Chrysler 300 (bought from Mr. Gagnon) and the service department was excellent. Everyone at the Winter Haven Dodge, Chrysler, Jeep dealership have always treated us with respect, listening to our needs and concerns, always taking our views into consideration. We have purchased a 1996 Dodge Ram 1500, 2004 Dodge Ram 1500, 2006 Chrysler 300 and now our 2010 Dodge Ram 1500 4 X 4 from this dealership. When we are ready, we will return to this dealership and purchase our next new vehicle because they make you fell like family. Thanks, Winter Haven Dodge, Chrysler, Jeep. You guys are the best. Especially my Salesman Mr. Joe Gagnon!!!!! Bar none! More
by charlesc
Employees Worked With
Mr. Joe Gagnon
