Dodge Chrysler Jeep of Winter Haven

Dodge Chrysler Jeep of Winter Haven
299 Cypress Gardens Blvd
Winter Haven, Florida 33880

Sales: (863) 299-1243
Service: (863) 299-1243
Parts: (863) 595-2121

Manufacturers: Chrysler, Dodge, Jeep


Most Reviewed Employees
Fabian Arias Fabian Arias
Sales Consultant
Allen Peacock Allen Peacock
Sales Consultant
Richard Graves Richard Graves
Service Advisor
Steve McCullum Steve McCullum
Sales Consultant
Redd Harrell Redd Harrell
Sales Consultant
Bobby Johnson Bobby Johnson
Service Advisor
Angela Dyal Angela Dyal
Internet Sales
Keith Miles Keith Miles
Sales Consultant
Leticia Font Leticia Font
Service Advisor
Steve Knope Steve Knope
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
60 Reviews
Dodge Chrysler Jeep of Winter Haven

Overall Score: 5 Star Rating4.8



About Dodge Chrysler Jeep of Winter Haven
Certified: Dodge Chrysler Jeep of Winter Haven
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Dodge Chrysler Jeep of Winter Haven has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Dodge Chrysler Jeep of Winter Haven
The new and pre-owned inventories at Dodge Chrysler Jeep of Winter Haven are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified sales representatives and expert auto technicians provide you with a straight forward, no hassle shopping and service experience every time. Come and meet us today at 299 Cypress Gardens Blvd; you can experience everything our dealership has to offer!


Gillispie
4/4/2012 7:50:49 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Fox

My Review of Dodge Chrysler Jeep of Winter Haven:
We purchased a 2012 Jeep Unlimited this weekend from this Winter Haven dealership. While the vehicle we found online was not available any longer, Jim researched and found a very similar vehicle in Orlando. The price was negotiated on our drive from Tampa while the vehicle was being transported from Orlando. We think we received a great out-the-door price (purchase price and trade-in). We knew exactly what we were after and they were able to achieve that total price. Another dealership we were speaking with actually couldn't match that out-the-door price and told us, "You are getting a REALLY great deal." In addition, everyone at the dealership was friendly and helpful! Not always what you get at a dealership. Wonderful experience! Thanks Jim!

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dwill06969
3/18/2012 2:25:40 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Leticia Font, Bobby Johnson, Steve McCullum

My Review of Dodge Chrysler Jeep of Winter Haven:
From the time I purchased to the latest servicing I have always be with respect. I have found that the employees are honest and upfront with all the details. If a suggestion is made for servicing, you are not pressured into accepting the suggestion.

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jmreever@tampabay.rr.com
12/14/2011 10:12:51 PM

Overall Score: 3 Star Rating   3.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Angie and Redd

My Review of Dodge Chrysler Jeep of Winter Haven:
Experience with Angie was excellent. Quick response to our web site inquiry. She made great folow up and furnished vehicles in inventory and scheduled for delivery to dealership. Very courteous adn helpful.

Salesman Redd was friendly at first but questionable as we negiotiated for our purchase. He was working another customer at the same time as our inquiry/purchase. Resulting in our losing first choice of car (2011 model) at 0% interest. Offered a 2012 vehicle with a finance charge which resulteed in our having to now pay extra for teh vehicle. Had Redd not left us to take care of teh other customer we might have acquired the vehicle we were negotiating for origionally. I am beginnig to think that this was perhaps a ploy on Redd's and managements part to increase the sale of teh automobile.

We had previous dealings with Winter Haven Dodge with a friend of oour who purchased a vehicle some time back. This is one reason I did not hesitate to visit the dealership this time. After what happened I will certainly check other dealerships when I next decide to purchase a vehicle.

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gary1bob
8/15/2011 2:40:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Siefke

My Review of Dodge Chrysler Jeep of Winter Haven:
I first contacted the dealership over a week ago about purchasing a new jeep. I talked with Phil and told him what I had seen on the internet and what I was interested in possibly purchasing. He was very knowledgeable about what I was looking for. He also told me all the specifics of the new jeep over the phone. I was very impressed with his friendliness, honestly, and going above and beyond what I have ever seen a car dealer to do. I made an appointment to look at the automobible I was interested in and when I arrived he already had the vehicle up front and ready for me to check it out. It was super. He was willing to work with the dealership to get me the price I wanted to pay. Everything went smoothly and I left that same day with my new jeep. I would recommend everyone to go see Phil. If anyone can get the deal done he is the one. A top notch saleman and just an all around wonderful person. I had dreaded going to look for a new vehicle but Phil made the entire process easy and not stressful at all. Again, if you are interested in any of their vehicles please be sure to see Phil. He will help you all he can. Bob

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Nana1942
7/31/2011 9:46:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil

My Review of Dodge Chrysler Jeep of Winter Haven:
I have been going to this dealership for several years for service on my 2008 grand caravan and have always had a good experience with the service department. So, when the manager sent me two letters about trading it in we went there and spoke with Phil. He found us a van, in the price range we were looking for, went out of his way to procure it for us. He is a great salesman and I would highly recommend him to anyone looking for a new Dodge/Chrysler/Jeep in the Winter Haven area.

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lscleveland
7/12/2011 10:45:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phillip

My Review of Dodge Chrysler Jeep of Winter Haven:
Phillip greeted us warmly. He definitely worked hard to get the deal that we wanted on our new car. He is an excellent salesman, and even took the time in the hot Florida summer sun to help us transfer our personal belongings to our new Chrysler 200 Convertible. He then went through the unfamiliar features step-by-step so that we understood our new vehicle's capabilities.

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Nass_23
6/4/2011 10:03:53 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Fabian Arias

My Review of Dodge Chrysler Jeep of Winter Haven:
The car i wanted is only discounted with no rebate @ all. Although it was describe to me the capability of the car and the luxury which is so cool, my intention actually was about the price of the suv i liked which hesitates me trading my 2010 Nissan Altima being on a huge depreciation of it. Putting myself on a downside means a big downpayment to lower down my monthly payments which is unacceptable business to accomplish for myself. If there is any other incentives favorable by my side, i might consider it a good business to happen and makes both sides happy. Let me know where i stand owning this suv i liked.

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sue pooler
5/17/2011 9:20:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Philip

My Review of Dodge Chrysler Jeep of Winter Haven:
Dealer was very helpful in finding a car that was a perfect fit for my husband and I. Salesman was not high pressure yet was willing to work with us on the sale. The process of filling out the paperwork was quick and easy as well as delivered in a friendly atmosphere.

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bennymac
4/19/2011 8:20:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Allen Peacock & Angela Dyal

My Review of Dodge Chrysler Jeep of Winter Haven:
Easy, straight forward transaction. In purchasing a vehicle, the last thing I want to do is play games and endlessly haggle. I prefer an upfront,honest and fair price. This is exactly what I got from this dealership. Everyone was friendly and willing to work with me to make it a smooth transaction. I would definitely do business with them again as well as recommend them to someone in the market for a Dodge/Jeep product.

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jlandi
3/16/2011 6:29:13 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Angela Dyal

My Review of Dodge Chrysler Jeep of Winter Haven:
One of the biggest things I hate doing, buying a new/used car. After being frustrated and hounded by other dealerships I came across Angela (Internet sales)at Dodge Chrysler Jeep of Winter Haven. Angela, was quick to reply to my initial questions, followup and offer me a price I could not refuse. I would highly recommend working with her and the rest of the DCJ of Winter Haven team.

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Reviews 11-20 >>