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Dolan Lexus

Reno, NV

4.7
709 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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709 Reviews of Dolan Lexus

December 06, 2024

Beautiful and clean, everyone very helpful. Love the complimentary coffee bar. Kymberly is very knowledgeable and accommodating. More

by Lexuslover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Make, Dre , Kymberly Platt, Carlos Bucio
Report | Print
Dec 06, 2024 -

Dolan Lexus responded

Thank you for sharing your experience at Dolan Lexus! We're delighted to hear that Kymberly and the team provided excellent service, and we're glad you enjoyed our complimentary coffee bar. We appreciate your support!

November 21, 2024

Friendly and good customer service. Thank you Sam Lopez for your excellent service:) His such a great worker and make customer happy with all the service rendered. Awesome! More

by Nanette V. Lusanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez (Service Consultant)
Report | Print
Nov 21, 2024 -

Dolan Lexus responded

Nanette, thank you for the shoutout to Sam and our team at Dolan Lexus! We're delighted to hear about your positive experience. We appreciate your support!

November 09, 2024

Inderstood my problem. Quick delivery of OEM part. Worked with me to keep labor costs down. More

by Paul in NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Viejo (service) Juaquin (parts)
Report | Print
Nov 11, 2024 -

Dolan Lexus responded

Paul, we are glad to hear that the part was delivered quickly and at an affordable price! Thanks for sharing this feedback with Dolan Lexus.

November 07, 2024

Always feel I am with people who care and are knowledgeable. Never feel pressured. Very organized. Very comfortable and clean. More

by cranesally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Tomlinson
Report | Print
Nov 07, 2024 -

Dolan Lexus responded

Thank you for sharing your experience with us at Dolan Lexus! We're delighted to know that our team made you feel comfortable and well taken care of. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

The Dealership already has a high reputation and the service work done on my car – along with staff including JULIE were exceptional. More

by pnetz41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Oct 28, 2024 -

Dolan Lexus responded

Thank you for sharing your experience! We're delighted to hear that Julie and the team at Dolan Lexus provided exceptional service. We appreciate your support and look forward to serving you again in the future!

October 07, 2024

Absolutely outstanding experience! !! All pleasant, efficient and professional helpers in the service department, plus a loaner to let me get on with life while my car was being servic More

by Mkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
Report | Print
Oct 07, 2024 -

Dolan Lexus responded

We're delighted to hear that our service department at Dolan Lexus provided you with such an outstanding experience! Thank you for your kind words and support. We look forward to serving you again in the future!

October 05, 2024

Very efficient service. They get the work done in a minimal of time, explain what is being done, and I’m out the door! More

by Big
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but she was excellent
Report | Print
Oct 07, 2024 -

Dolan Lexus responded

We're delighted to hear that you had a smooth and efficient experience with our team at Dolan Lexus. Thank you for sharing your feedback, and we look forward to serving you again!

October 05, 2024

Dolan completed the work in a very professional and timely manner. The service advisor was efficient and understood the work to done. Great job. More

by kleppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
Report | Print
Oct 07, 2024 -

Dolan Lexus responded

Thank you for the great feedback! We're pleased to hear that our team at Dolan Lexus provided efficient and professional service. We appreciate your support and look forward to assisting you in the future!

August 24, 2024

Outstanding service and professionalism by the personnel that have worked on my two Lexus. Specifically, the service manager and service advisor have gone out of their way to ensure that my wife’s and my re More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Report | Print
Aug 26, 2024 -

Dolan Lexus responded

Thank you for sharing your experience! We're delighted to hear that our service manager and advisor at Dolan Lexus provided outstanding service and professionalism. We appreciate your trust in us with both of your vehicles!

August 17, 2024

Sam is the best service manager on the planet. Great communication, dedicated to providing the best service, cost conscientious, and always a pleasure to work with. A real assest to Dolan Lexus. More

by dgrant775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez
Report | Print
Aug 19, 2024 -

Dolan Lexus responded

We're delighted to hear that Sam provided exceptional service and made your experience at Dolan Lexus a positive one. Thank you for recognizing his dedication and communication skills!

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