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Don Ayres Honda
Fort Wayne, IN
4,704 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,704 reviews
May 23, 2011
We had a great experience in working with Shawn. We would consider buying a car from him in the future. Shawn Baney was friendly, curteous and very helpful. The only reason there were some 'good ratings' ver consider buying a car from him in the future. Shawn Baney was friendly, curteous and very helpful. The only reason there were some 'good ratings' versus 'great' is because the numbers manager did not seem to take us seriously at first and did not realize that I was not interested in haggling, I wanted to buy a car that day and was going to do it with whomever had the best price. More
by oreos765
Helpful May 23, 2011
In review, my experiance at your dealership was very pleasant. I feel that this is mostly due to the sales person I dealt with. The pricing was great on the vehicle that I purchased,and I'm O.K. with fi pleasant. I feel that this is mostly due to the sales person I dealt with. The pricing was great on the vehicle that I purchased,and I'm O.K. with final amount allowed for my trade in. At this time I would have to say that you've created a very happy customer, and I have and will share this with others. More
by Merle Halter
Employees Worked With
Ed Feipel, Ed Feipel
May 23, 2011
Great experience, good friendly sales staff, not pushy or tried to up sell me out of my price range. Everyone was very helpful and knew their cars. Very impressed with salesmans knowledge of all the vehicles tried to up sell me out of my price range. Everyone was very helpful and knew their cars. Very impressed with salesmans knowledge of all the vehicles that I requested to see and only one was a Honda. Thanks! More
by miker0486
Employees Worked With
Ty Odle
May 17, 2011
Don Ayres Honda has the best Service Dept. I've ever Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service is performed in a timely manner and done right the first time! And I can't say enough about the waiting room. What more could you ask for? Just make sure Doug Settle doesn't go anywhere! Thanks for a great experience every time I come in for service! Jon More
by jon jonson
May 16, 2011
Good experience overall. Aaron was very attentive to our needs. Went out of his way to provide information and contact us about a used Acadia that came in moments after we left the dealership, sending phot needs. Went out of his way to provide information and contact us about a used Acadia that came in moments after we left the dealership, sending photos and information to our email. We purchased the Acadia the next day and are very happy. Thanks. More
by rkbrow
Employees Worked With
Aaron Warner
May 16, 2011
When my Honda requires service, I would never take it to another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I h another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I hear, and spend what ever time is required to make certain the problem is diagnosed and solved. In a world where customer satisfaction takes a back seat, the opposite is true at Don Ayres Honda. The customer care does not stop when the sale is completed, it is the heart and soul of their organization. I would and have recommended Don Ayres Honda without hesitation or reservation. More
by singpinc
May 16, 2011
Doug was great...like always. He always seems to go out of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda van anywhere else! Thanks Doug and Don Ayres. More
by stevenjamie2004
May 13, 2011
Joe was very helpful. Took alot of time showing us the Van and all of its accessories. We kept coming back to Don Ayres because of the good attention and service we received each time. The staff was help Van and all of its accessories. We kept coming back to Don Ayres because of the good attention and service we received each time. The staff was helpfull to each other also. Glad I received your newsletter. More
by bljeffries
Employees Worked With
Joe Parra
May 12, 2011
Have been a regular service customer at Don Ayres and charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repa charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repair estimate and the service advisor was good enough to charge me only half the diagnostic fee since they didn't take too long to identify the problem. The diagnostic was correctly done which showcases their good quality of work. More
by Telbont
May 11, 2011
I find that when I schedule an appt for maintenance they are on time and take care of what I need in a timely fashion. They will also mention future considerations I may need to take care of the keep up wi are on time and take care of what I need in a timely fashion. They will also mention future considerations I may need to take care of the keep up with my warranty. The people are friendly, and cost is reasonable. I have purchased 2 vehicles from this dealership in the last 6 years. More
by ken.lilly.motley.33
