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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
1,963 Reviews

1,963 Reviews of Don Ayres Honda - Service Center

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May 31, 2024

I ave always received excellent service from Don Ayres. The service technicians are very knowledgeable and explain the work that needs done very well. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Jeremy did an excellent job of explaining service items and communicating an additional item while we were out of town. More

by wdcance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Jeremy was able to help, and we hope to see you again!

May 22, 2024

Dealership is welcoming! I give my Service Advisor Zachary Chausse an A+. Good work by service tech. This is the second CR-V I have purchased from Don Ayres, and the biggest More

by marton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wachenschwanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

May 22, 2024

Jeremy and the team always does an exceptional job! It was a quick in and out for my oil change. More

by TheSHARIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

May 22, 2024

All of the folks that I have encountered are friendly and very knowledgeable. I always get service explained. More

by Don D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team, Don. We're glad to hear we delivered such a great experience!

May 18, 2024

Friendly,professional, dependable service Jeremy always provides a respectful, positive attitude with attention to detail. I trust and highly recommend Don Ayres Honda for exceptional service. More

by Corellj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jeremy here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 18, 2024

They are going through a remodel so I shouldn't judge them too harshly. The location to take my vehicle for service was not clearly marked. I had to ask someone where to go. The intake process was chaoti More

by laneal01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 18, 2024

Service was excellent. Performed as expected. Remodeling presented some inconvenience, e.g. restrooms and waiting area. But work was good and service adviser friendly and h More

by rohporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2024

Jeremy has been my mechanical advisor for years. I trust his advice. Plus my work has always been completed on time. More

by jacquebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Jeremy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jacque, please let us know.

May 17, 2024

They always contact us quickly with issues and explain them well. This time they emailed quotes for tires right away so we could choose which we wanted. More

by daugjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

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