Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,958 Reviews of Don Ayres Honda - Service Center
Sort by
June 06, 2011
have always done a great job for us . . this is the fourth Honda we have had . . always pleasant people to work with . . from sales to service fourth Honda we have had . . always pleasant people to work with . . from sales to service More
by whites74
Employees Worked With
Jay
Helpful June 06, 2011
Jeremy did a good job explaining that we needed new brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service a brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service are the main reasons that we would be reluctant to look at other dealerships. We would not like to give up Honda's service. More
by car2care
June 04, 2011
Overall all staff was very helpful. waiting area was very clean and comfortable. The complementary refreshments were a very nice touch. I look forward to working with Don Ayres more in the future. Wh very clean and comfortable. The complementary refreshments were a very nice touch. I look forward to working with Don Ayres more in the future. When I called, an appointment was set up promptly. More
by docdad
Employees Worked With
clayton
June 04, 2011
I had a spring break in my trunk door over the weekend. I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in for it to be installed. Doug, knowing that this repair was vital for my work, got me in the first thing the next morning and got me out in 20 minutes. Truly a great response to my problem. Doug and his staff are the very best in service at Don Ayres Honda. This is not the first time my wife and I have had terrific experience in their Service Dept. Not only is Honda a great car , the service couldn't be better!! That is why we will continue to buy from and always use Honda service from Don Ayres in the future. Great people!! More
by gerald. widenhofer
May 31, 2011
Don Ayres has the best service by far. I have been a satisfied customer of theirs since 1998 when I purchased my 1st Honda (CRV). I now own a 2006 Pilot and all my service is done by Don Ayres, I would satisfied customer of theirs since 1998 when I purchased my 1st Honda (CRV). I now own a 2006 Pilot and all my service is done by Don Ayres, I wouldn't take my vehicle any place else! I also like the fact that even for a simple oil change, they will wash my car. More
by cracette
Employees Worked With
Can't remember.....
May 29, 2011
Doug Settle has provided quality service to our Honda for 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were ret 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were returning from the first Dr. appointment following hip replacement surgery. He was prompt to provide the needed repairs so we could get back home. He is the best! We will buy another Honda because of the excellent service. More
by surehunt
May 17, 2011
Don Ayres Honda has the best Service Dept. I've ever Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service is performed in a timely manner and done right the first time! And I can't say enough about the waiting room. What more could you ask for? Just make sure Doug Settle doesn't go anywhere! Thanks for a great experience every time I come in for service! Jon More
by jon jonson
May 16, 2011
When my Honda requires service, I would never take it to another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I h another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I hear, and spend what ever time is required to make certain the problem is diagnosed and solved. In a world where customer satisfaction takes a back seat, the opposite is true at Don Ayres Honda. The customer care does not stop when the sale is completed, it is the heart and soul of their organization. I would and have recommended Don Ayres Honda without hesitation or reservation. More
by singpinc
May 16, 2011
Doug was great...like always. He always seems to go out of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda van anywhere else! Thanks Doug and Don Ayres. More
by stevenjamie2004
May 12, 2011
Have been a regular service customer at Don Ayres and charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repa charging a diagnostic fee of $85 to look into any reported vehicle problem even for regular customers, seemed high to me. I ended up with a high repair estimate and the service advisor was good enough to charge me only half the diagnostic fee since they didn't take too long to identify the problem. The diagnostic was correctly done which showcases their good quality of work. More
by Telbont
