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Don Franklin CDJR Monticello
Monticello, KY
5 Reviews
Don Franklin Family of Dealerships got its humble beginning in 1968 when Don Franklin, a Columbia, Kentucky native and self-taught mechanic, aspired to own his own dealership. With the support of his wife, Barbara, the Franklins invested their life savings to start their own used car lot – Don’s Used Cars in Columbia, KY. With tremendous hard work and overall commitment to customer service Don, Barbara, and their children, Eddie and Dan managed to grow that small community dealership to a thriving dealership group consisting of 19 New Dealership franchisees carrying an average of over 5,000 vehicles, employing over 1000 Kentucky families, and serving over 30 Kentucky communities.
At Don Franklin, the customer comes first. Our customers have been loyal to us for over 55 years because we’re loyal to them. We work hard each day to keep things running smoothly for the life of every vehicle we sell. That’s the Don Franklin Difference.
Our highly trained technicians provide you superior service to keeps your car running smoothly, provides peace of mind with our complimentary 10-year, UNLIMITED-MILE powertrain coverage on our Don Franklin Certified vehicles and when you’re ready for something new, we will pay top dollar for your trade.
A lot has changed since 1968, but one thing has stayed the same, Don Franklin – Driven By Family.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5 reviews
August 02, 2024
Rip off Dealer. Filed a complaint with the BBB. No response from the rip off dealer. Dodge service Dept is the worst from the service writer that is stuck in the Woo Filed a complaint with the BBB. No response from the rip off dealer. Dodge service Dept is the worst from the service writer that is stuck in the Woodstock area too the service manager that is a full flat out lier to the tech that said I need a $4500,00 exhaust. What a disgrace. Took it to a local shop in michigan and they found and fixed a broken ground wire for the computer. Truck is fixed and it was only $212,00. Not 4500.00 plus labor. Still no response from the owner of Don Franklin or Woodstock. More
by toolmanpaavo
Employees Worked With
Mike
April 19, 2021
Cleared check engine codes off of a used car that was purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in fixing it either. More
by Joke of a dealer
Employees Worked With
Unknown
August 14, 2019
They don’t care about you Once they have your money they couldn’t care less about you. They act like a family when they’re trying to reel you in. Shame people are like this Once they have your money they couldn’t care less about you. They act like a family when they’re trying to reel you in. Shame people are like this More
by FDonFranklin
Employees Worked With
Don
March 24, 2015
Get One While You Can The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I've really wanted to explore purchasing further, only to hear it was sold at another dealership before I could get to the lot - in one case I found this out AFTER getting there. More
by doctorbullfish
Employees Worked With
Shawn Harris, Jesse Tucker
May 07, 2014
Repair of dodge 3500 van Bad repair work at this service center.Had this van over two months for engine computer repair and third time on repair of front and rear blowers for Bad repair work at this service center.Had this van over two months for engine computer repair and third time on repair of front and rear blowers for ac/heat still not repaired properly also now has more electrical problems than before work was done.took back to shop may 5th still sitting in same spot as of may 7th no attempt has been made to correct issues as of this time.This is a rv van now electrical in rv part is in a complete mess.Was told that they only worked on the systems to fix fan blowers but l had to replace fuses and generator or electric hookup will not run rv part correctly since it was worked on. All of this functioned properly before.I. would avoid this service center unless it is a simple repair More
by johnneystockton
Employees Worked With
service manager
