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Don Herring Mitsubishi Irving

Irving, TX

4.9
354 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. Family Owned and Operated since 1979. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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2901 W Airport Fwy

Irving, TX

75062

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Showing 354 reviews

July 16, 2022

They are very friendly they have good service. you can recommend someone to them.tanks More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Scott, Steven Curry, Gary Howard, Larry Johnson
June 24, 2022

This place doesn’t deserve 1 star. I went in support of my daughter because she had been speaking to a sales person named Barron? When we got there this tall lady rushed out to us and More

by rubykmurphy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon/ Sydney
Jun 28, 2022 -

Don Herring Mitsubishi Irving responded

We are sorry that you do not feel we don't deserve 1 star. Our records show that the initial contact was with Brendan. Brendan's primary responsibility is to set appointments for clients to come into the dealership. Brandon is a sales associate that was sitting in the office next to you with his daughter. We apologize that the difference in the two people was not explained more clearly. We apologize for the lack of professionalism that was displayed with the use of fowl language, that issue has been addressed. We appreciate you bringing this to our attention.

Jun 28, 2022 -

rubykmurphy responded

My concern was that they ALL LIED from the point of contact through the end. thank you for the reply!

Jun 28, 2022 -

Don Herring Mitsubishi Irving responded

We are sorry that you feel that way. I know there was a miscommunication with Brendan and Brandon, those are two different people. We would welcome the opportunity to speak with you about what other lies you feel there were.

Jun 28, 2022 -

rubykmurphy responded

Thanks but no thanks! Have a good day.

June 22, 2022

Thank you for the excellent service. I stayed for for under an hour today. Awesome.experience. More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Curry, Gary Howard
Jun 23, 2022 -

Don Herring Mitsubishi Irving responded

Awesome! Thank you so much for taking the time to leave us a review! We appreciate you!

May 25, 2022

My car had a check engine icon on it and it was just a sensor and the customer service was outstanding. They handle the issue very rapidly and I was in and out only with e sensor issue and nothing to pay. More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Scott, Steven Curry, Gary Howard, Larry Johnson
May 21, 2022

The service was great and timely. I was in and out in under an hour. I originally went in for an oil change and ended up getting my tires rotated and a new battery and it didn’t break More

by Chris R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Rodgers
May 20, 2022

Great place. I love my new outlander sport. The service department is great. Wait time is short More

by torresm1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
May 14, 2022

Great people with great service . I would recommend them to anybody. Always has been a pleasure in any dealings with the dealership. More

by Robertwilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
May 10, 2022

Pleasant to visit knowledgeable about what was needed polite about the recommendations offers alternative to financing and not pushy. More

by GPNiceguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
May 10, 2022

Service department was very professional and kept me up to date with the progress on my vehicle. Kevin was willing to fill in as a shuttle driver. More

by Mang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rogers and David Flores
May 08, 2022

2nd time to buy a vehicle there. I didn’t even plan on buying a car the other night but it all worked out and Sydney was amazing! She didn’t pressure me into anything that was unnece More

by DAnna.worthington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney ??????????
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