Don Herring Mitsubishi Plano - Service Center

This time it took them four hours to put on four new tires and do a state inspection. They just forgot that I was waiting in the lobby and bypass servicing my vehicle. I had to ask for a shuttle home to tires and do a state inspection. They just forgot that I was waiting in the lobby and bypass servicing my vehicle. I had to ask for a shuttle home to use my other vehicle to pick up my daughter from school at 3 pm. My appointment at this dealership was at 11:30 am. When I asked how long does it takes to put on new tires and an inspection, they wouldn’t answer. And now reconsidering if I should buy a new car and have it service there. I know their sale department gives great deals and offer. If one area neglects you, then it is better just go elsewhere. My vehicle is in great condition and kept it pristine. But I was looking to trade it in for a new car. Next time it’s back to Discount Tires for new tires and a Toyota vehicle instead. More

The service team is helpful and never pushy. They work with me to help make decisions on prioritizing the needs of servicing my Outlander. As a single Mom, it helps me with my budget while havin They work with me to help make decisions on prioritizing the needs of servicing my Outlander. As a single Mom, it helps me with my budget while having peace of mind that my car is in tip-top shape. More

Preston the service consultant . is very professional and polite .He always take care of business and is very honest is very professional and polite .He always take care of business and is very honest More

Very good service,good timing and excelent service Good recommendations for next service. Good transportation available while waiting. recommendations for next service. Good transportation available while waiting. More

Luis was amazing, professional, courteous, patient and very knowledgeable. It was a real pleasure being assisted by him. very knowledgeable. It was a real pleasure being assisted by him. More

service was great staff was friendly. problem was resolved here after numerous mis diagnosis at other auto shops problem was resolved here after numerous mis diagnosis at other auto shops More

I was assisted by Scott at Don Herring Mitsubishi on my new car. Scott is an easy going salesman. He'll work with you to help you find the car your looking, not the car he's trying to sell which is a rarit new car. Scott is an easy going salesman. He'll work with you to help you find the car your looking, not the car he's trying to sell which is a rarity for dealer salesman. Scott is a car guy, not a finance guy so make sure to do your homework if financing. 4 stars for not receiving my new car with a full tank of gas, and not going over the features my car comes equipped with. Other than that, it was a great experience purchasing my new car at Don Herring Mitsubishi. I highly recommend visiting Scott at Don Herring Mitsubishi, if your in the market for new/used car Mitsubishi. More