Don Larson Chevrolet Buick GMC - Service Center

Wonderful experience Mike B in service always treats us like we are family! We love beating able to work with him again, so happy that he is back! Mike B in service always treats us like we are family! We love beating able to work with him again, so happy that he is back! More

Bad alternator installed On January 4th, I directed my son to go to a (allegedly) reputable GM dealer. when his charging system failed en-route from Williston,ND to Delaware. On January 4th, I directed my son to go to a (allegedly) reputable GM dealer. when his charging system failed en-route from Williston,ND to Delaware. His Tahoe broke down and had to be towed in sub-Zero temps. Scott Minor called me to authorize repair cost to my CC. I assumed repair would be ethical and competent. NEVER ASSUME! Tahoe alt failed 18 hours later in Indiana-, ALSO sub-freezing! An attempt to resolve issue ended with Scott mockingly encouraging Steve to contact Yelp and/or BBB. Perhaps Small Claims court might be a viable alternative! Cost was 711 $$$+ Dealer informed Mr Steve Reed that Dealer wasn't responsible since the dealer installed a after market part- a "WEAVER Alternator" (THAT THE DEALER RECOMMENDED)!!!!!!!!!! Never had a bad deal from GM- Chevrolet before this as I routinely buy NEW Chevy hi-dollars trucks. I didn't realize that a GM Super-store would be so unprofessional. Mr Larson indicated that He was a part owner and was indifferent to conflict resolution. An Expensive dis-appointment that leaves my son STILL in subfreezing temps _ stranded! I can be contacted @ namhueyvet@aol.com. I am Left to pay for an additional diagnostics charge and repair at a Hopefully Competent Gm Dealer ......SIGH! More

BAD OIL CHANGES Two oil changes in a row, they not only shorted me a quart of oil (which will wreck the engine in the long run) but put in the wrong oil. They put in Two oil changes in a row, they not only shorted me a quart of oil (which will wreck the engine in the long run) but put in the wrong oil. They put in WD30 instead of WD20 and didn't tell me. When I had them change out the oil the second time, I had to sit there almost two hours and they refused to admit their fault saying "Sorry for the misunderstanding." Do not go there unless you know cars and plan on checking up on their work. More

My son took his car for new tires and none of tyhe lug nuts were tightened back up He noticed a squek about a week after and we couldnt find it Turns out the lug nuts on all four wheels were not to nuts were tightened back up He noticed a squek about a week after and we couldnt find it Turns out the lug nuts on all four wheels were not torqued past 20ftp This could have been a tragic outcome with possible loss of life The dealership responded by saying that the wheels were worn out ans it was our fault for not retorqing after use Scott Minor is in head of service he told me he did not want me back to the Don Larson Dealership More