Read Reviews Donaldsons Volkswagen

Donaldsons Volkswagen

Donaldsons Volkswagen

5700 Sunrise Highway
Sayville, New York 11782


Sales: (888) 864-2048
Service: (888) 864-2048
Parts: (888) 864-2048

Donaldsons Volkswagen
Manufacturer: Volkswagen

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 107 reviews

4.9

4.9 out of 5

112 lifetime reviews

Donaldsons Volkswagen

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Certified: Donaldsons Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Donaldsons Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Donaldsons Volkswagen

Why is Donaldsons “The Smart Choice”?

Donaldsons has been serving Long Island’s automotive needs since 1955. Our reputation has been built on honesty, integrity and the best possible service.

We are committed to maintaining the highest standards in our sales, service and parts departments by offering consumers quality products, professional expertise and financial value.

Our long-term staff is continually trained in their fields and believes every customer deserves respect and exceptional effort. Our facility has state-of-the-art equipment and enough space to show off our extensive inventory.

If you ask us what our most valuable asset is, the answer is simple: You.

Discover the Donaldsons Difference.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:30 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:30 PM

Sunday: Closed


Our Amenities

Express Service Instant Financing
After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

ts5167
5/14/2013 5:56:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William FeliceWilliam Felice
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

It was a pleasure during business with Donaldsons. The saleman William Felice was very professional and knowledgeable, and courteous. I will recommend to my friends and family to visit Donaldsons when they are ready for a car

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peedee
5/13/2013 7:31:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William FeliceWilliam Felice
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

Thank you Bill Felice for the pleasant experience of making me feel at ease as I went threw the process of leasing a 2013 Passat.

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Teri12
5/4/2013 9:01:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darren  BrunoDarren Bruno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Donaldsons Volkswagen:

I had an overall very pleasant experience visiting with volkswagon, and Darren Bruno was very accommodating and available in communicating with me around my schedule

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aidan503
4/30/2013 11:09:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darren  BrunoDarren Bruno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

My experience with Donaldson's Volkswagen was excellent! I had narrowed my search down to a VW and went to a few of the local dealers here in Suffolk County. While other dealers and sales people were only concerned with making the sale right away, I found Darren Bruno to be honest and listen to what I wanted. He was able to match and then beat the competitions price, but never with the high pressure I found at other dealers. He never once said,"what do I have to do to get you to buy today?" I can't stand that crap! Darren Bruno got my business because he believes in what he's selling and made it a no-pressure, no-brainer sale.

Tom P.

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cek04300
4/29/2013 9:01:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BanvilleThomas Banville
Pat DavisPat Davis
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

The staff at Donaldson provided excellent service. They were very helpful which greatly influenced my purchasing decision. I would recommend Donaldson's to anyone and return myself.

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llessurrusselL7
4/26/2013 2:39:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darren  BrunoDarren Bruno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

sales person was very friendly,he was also very honest about the car i was interested on buying. all the other people working there were also very help full and friendly.

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jillie0313
4/19/2013 10:52:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BanvilleThomas Banville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Donaldsons Volkswagen:

Leasing a vehicle from Donaldson's has been a hassle free experience. The pressure free negotiations over pricing by Tom Banville was one of the biggest reasons why. It was clear from the beginning that Tom and this delaership would work with me (the customer) to consummate a deal that I was comfortable with. Tom and the dealership did what he/they said they would and there were no surprises. Tom also made sure that I had a clear understanding of how to operate all of the features of my new EOS and had a lot of patience explaining it all to me.

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doogee11
4/18/2013 6:57:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William FeliceWilliam Felice
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

awesome one on one explanation of details of usage on options on car.Salesman helpful but not pushey, I am in love with my new bug and i now have the hottest car on the road. Thanks Bill. Gerri Schneider. Highly recocommend to all.Would not ever trust Atlantic VW dealership in future

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HCiurleo
4/14/2013 8:40:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darren  BrunoDarren Bruno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

Darren was very helpful with guiding me with my purchase of a new Volkswagen. Darren not only made me feel comfortable during the process but also didn't pressure me into buying a car that day. I had the opportunity to test drive 3 different Volkswagen models. Darren helped me compare different prices/ models. I am very pleased with the service that Darren provide me with when making my purchase and I highly recommend him to anyone considering a Volkswagen.

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Smascola
4/12/2013 10:20:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darren  BrunoDarren Bruno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Volkswagen:

Darren was very nice, he was extremely informative, especially when he showed me the Features of my new car. My new car is great, I'm happy I did business there.

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