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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
941 Reviews

941 Reviews of Donalson Chevrolet Buick GMC - Service Center

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September 28, 2025

The entire team in service took care of my vehicle, in a manner that would make any car owner excited to get the car worked on with them. More

by perryj71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Donalson Cadillac has been great. The service department kept us informed about the repairs on our vehicle. More

by eyelovedolphins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Donalson Chevrolet maintains bob segar's lyric-"like a rock" I would always return to this dealer ship for anythings. More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Service was fast and efficient. Only downside was being charged $200 for a tire pressure sensor that Discount Tire charges $69 to replace. More

by FRH.GUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

The Donalson dealership customer service exceeded my expectations and I considered it to be exceptional. More

by weissg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balismo
September 10, 2025

Great experience with the service department! I showed up a little early to my appointment and Meagan was able to get me in and out in about 35 minutes for my first oil change and tire rotation. More

by Dstelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Mehgan, service manager made sure the paint damage on my 2025 Silverado was repaired. She was extremely professional and pleasant to work with. More

by gwberryhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Adams
August 31, 2025

Quick and easy process. Everyone was friendly and knowledgeable great pleasure dealing with everyone in service dept More

by poppopeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

They made the buying process so easy and an absolute pleasure. I will definitely be back to purchase another vehicle from them! More

by cbean4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Got vehicle in fast and completed the repairs next day. Service Representative communication was great. More

by isaacddavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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