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DonohooAuto LLC

Birmingham , AL

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rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

March 15, 2017

Excellent and uplifting Donohoo auto is set up very nicely. And everything is very simple to understand and you don't just get to talk to these people you actually get to mee More

by Nic_W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger
Mar 15, 2017 -

DonohooAuto LLC responded

Thank you for crafting a review that was a joy to read. We consider our team to be family, so when we hear that one of our family has made a difference in someone's day, that certainly brightens ours. Thank you for sharing your interaction with Trey with us. We're glad to know that you enjoyed your experience with us and left with a great car and uplifted spirit. We appreciate your business and wish you Godspeed in your journey.

March 14, 2017

To check out a car I saw on line. efficient, professional , handle time very well I did not stand around waiting for my purchase it was ready for me to test drive and purchase. More

by Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
Mar 15, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to review your recent buying experience. Our team-based approach typically gets our customers in and out in a short amount of time. While we love our customers, we know that you probably have better things to do than to hang around a dealership all day. We're glad to know that Mark, Kyle, Mo, and Becky provided efficient, professional service. We appreciate your business and hope to serve you again in the future.

March 13, 2017

Very easy and no hassle Keith our sales person was willing to do whatever was needed to get us in a vehicle. We shifted gears on him several times. He didn't get frustrated More

by bpool1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Keith Williams, Jonathon Yale
Mar 14, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to rate your experience with Keith and the rest of our team. If the overall experience was a "home run," that's something we can definitely live with. We're glad you received patient, professional service. We appreciate the valuable feedback and look forward to serving you again in the future.

March 13, 2017

Awesome We highly recommend Donohoo Auto. Keith Williams was awesome!! Love my vehicle. We will be back in the future for other purchases. Thanks again Keit More

by BrendaColeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Edwin Leal, Keith Williams
Mar 14, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent shopping experience with us. We're glad to know that Keith, Edwin and Mo provided five-star service. We love hearing that you love your new Cadillac, and we'll definitely be here ready to provide another great experience when the time comes. Thank you for your business and the kind words. You're appreciated!

March 13, 2017

Returning customer We had such a good experience buying a Jetta for my daughter we came back for a FX37.. Donohoo gave us a good deal on our trade-in. Very satisfied wit More

by rance.cleary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Mar 14, 2017 -

DonohooAuto LLC responded

Thank you for the strong vote of confidence! When we can bring someone back to shop with us within a few months of their first purchase, we know we're doing something right. We're glad that Kyle and Becky continued with the great service and that you found our pricing competitive. We appreciate your return business and the high praise. Many thanks.

March 12, 2017

Don't bother me...I won't bother you Love the fact that we could look on our own without a nerdy salesman following us around. No pressure, no hassles, they were there to accommodate us. More

by Samsmom21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Mar 14, 2017 -

DonohooAuto LLC responded

Ha! Thanks for the smile. We're glad that you appreciated our no-hassle, no pressure approach. No "nerdy" salespeople following our customers around here! (Although they are pretty smart). We're glad to know that Trey, Kathryn, Adam, Michelle and Jimmy teamed up to deliver a great experience. We appreciate your business and hope to serve you (from a respectful distance) again in the future. :)

March 12, 2017

Overall the experience was good. Overall experience was good. I came with a loan from my bank so that was already taken care of. I knew the car I wanted and they took care of the pa More

by jms-100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2017

2014 A4 Great experience for out of town buyer. No pressure, no hassle. Everyone flexible and very helpful. I have recommended to other friends who are lookin More

by robh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Becky Whitaker, Jim Hardy, Jonathon Yale
Mar 14, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying with us. We're glad that Jim, Mo, Jonathon, and Becky were helpful and made it worth the drive. We wish you many happy miles in your new Audi and hope to serve you again in the future. Thank you also for recommending us...that's the highest praise we can receive!

March 11, 2017

stress free nontraditional car buying Providing a five star rating was a deserving rating,because the non traditional car shopping and buying experience is different than other dealerships More

by Danielle Singleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Boozer, Jonathon Yale
Mar 14, 2017 -

DonohooAuto LLC responded

Danielle - Thank you for taking the time to leave such a thorough review. We're glad that you recognized us as being different from the rest. We've worked to turn the traditional process upside down and focus on what our customers like best - test driving at their own leisure, offering a customer-centric website with complete information, and a team driven sales approach to get people in and out quickly with little hassle. Thank you for providing confirmation that the way we do business works! And thanks for letting us know that Wesley, Jonathon and the team took great care of you. We appreciate your business and the kind words.

March 10, 2017

Buick LaCrosse Excellent service all around. The salesmen were very courteous and professional and took the time to help with all the questions I had. Very good expe More

by txhands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Keith Williams, Jonathon Yale
Mar 10, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to rate your experience shopping with us with five-stars across the board. We're pleased to hear that you had excellent service and found all of our team members to be courteous and professional. We appreciate your business and hope that you enjoy your new Buick. Thank you for buying with us.

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