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Dorian Ford

Clinton Township, MI

4.5
238 Reviews

35900 Gratiot Ave.

Clinton Township, MI

48035

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Showing 238 reviews

March 23, 2015

Quick Lease I asked one of the salesman, Brandon, to keep me informed on good lease deals on '15 Taurus Sho. One day he called and gave me all the details on it a More

by samuelb1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Garner
September 24, 2014

great car buying experience i bought a vehicle from nathan chiamp at dorian ford, I got a 2014 escape, and it was overall a good experience, i dont have any complaints, they hand More

by hm1234hm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nathan chiamp
September 22, 2014

Ask for Chris Just got a Ford Fusion at a great deal. Was very happy with my sales rep, Chris. He was very thorough, answered all my questions, and gave me a good More

by CHarrison99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Burger
July 30, 2014

Bait and Switch or Bust I've been looking for a vehicle in the $1000-$3000 (economical and within a budget) range and I notice the wide variety of cars listed at $995 at Dori More

by nabm08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman
March 23, 2014

My daughter and I went to Dorian Ford to look at a few My daughter and I went to Dorian Ford to look at a few cars that we had seen on the Internet, When we arrived, we were greeted by a very nice guy Bra More

by lindab909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kasper
February 28, 2014

I purchased a 2009 Chrysler 300 Touring from the used car department on January 20, 2014. Upon returning to the dealership after the test drive, my husband expressed concern to our salesman, Mike Johnson, ab More

by MsTinaE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson, Tony Mckeehn
February 26, 2014

I was able to walk into Dorian and leave with a vehicle, same day! The salesman, Bob Ducharme, was outstanding. He treated me with respect and listened to what I wanted/needed in a new vehicle. The entire p More

by Taramiceli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ducharme
February 26, 2014

Traded in a 2011 F150 Lariat Ecoboost at the end of November 2013 for a used 2008 Explorer cause I wanted to cut my payments in half. Sold me a warranty for $2000 and acted like it covered everything i More

by Carl1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al
February 20, 2014

Attempted to purchase a used Ford Flex. During the process, another dealer we had been working with previously offered us a much better deal ($1,000 less for the nearly identical vehicle). Since we wa More

by edbrehm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike McDonnell
July 19, 2012

Purchased 2008 Mercury Mariner 7/9/12, drove 1 week, 532 miles. Transmission failed while driving. Arranged to get it to closest FORD dealer, who found the trans fluid level above high-mark (somebody adde More

by smh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
KEVIN MEREDITH
Sep 12, 2012 -

smh responded

Sept 2012: Dorian upper management learned of my dealings & contacted me. We worked out an agreement to repair my vehicle. Their Service group was extremely cordial & a pleasure to work with. They went above & beyond making sure my vehicle was fixed correctly, explaining their findings along the way & made sure I was satisfied with the outcome. I am very pleased with the outcome & cannot condem the Dealership responsible for a couple of knuckleheads. I am confident the management at Dorian makes every effort to stand behind their products. Thanks again to Dorian for doing the right thing.

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