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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
573 Reviews

573 Reviews of Dorsch Ford Kia - Service Center

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October 25, 2024

The employees were very nice and they were very knowledgeable when I asked a question More

by Garyschlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, Navarro (905)
Oct 28, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Gary, we're glad to hear our team was nice and knowledgeable at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

October 23, 2024

I am forced to take my business somewhere else. The cost of my oil change and rotation was highway robbery. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Borter
Oct 24, 2024 -

Dorsch Ford Lincoln Kia responded

Bill, I'm sorry to hear about your experience with the pricing. We strive for fair and competitive rates, so it's disappointing to hear of your frustration. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Brett Mastey - Service Manager - 920-469-3625

October 16, 2024

I needed a headlight bulb replaced and they got it in and done in 15 minutes! More

by Rodney.kofler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezar Morales- Schuler
Oct 16, 2024 -

Dorsch Ford Lincoln Kia responded

Rodney, we're so glad our Dorsch Ford Lincoln Kia team could assist you quickly & efficiently! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

October 14, 2024

Very helpful and informative. Gets you in in a timely manner. I like that they cover seats, floors, and steering wheels to keep your car free from grease and dirt. More

by law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy McNinch
Oct 15, 2024 -

Dorsch Ford Lincoln Kia responded

We're glad to hear you appreciated the cleanliness and efficiency of our service at Dorsch Ford Lincoln Kia! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

October 14, 2024

Service rep was excellent and very professional offered me all options and provided a wash More

by francisbrowne23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback about your recent visit here at Dorsch Ford Lincoln Kia! We appreciate your business and hope to see you again next time!

October 05, 2024

We were greeted buy a smiling young lady that let us know how long it would take for our oil change and tire rotation. She was spot on plus our car was washed😉 very happy with our service! More

by Mark Glander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 05, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Mark, we're delighted to hear that you had a pleasant experience with our team at Dorsch Ford Lincoln Kia! It's great to know the service was timely and exceeded your expectations! Safe travels!

September 29, 2024

Competitive pricing for high quality vehicles. Prompt and friendly service. Great family owned reliable business More

by Mhusmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Oct 01, 2024 -

Dorsch Ford Lincoln Kia responded

Thanks for highlighting our competitive pricing and friendly service at Dorsch Ford Lincoln Kia! We appreciate your support.

September 20, 2024

Excellent customer service. Everyone easily to work with and willingness to help . I had a few recalls and they picked my car up at work and brought it back. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 23, 2024 -

Dorsch Ford Lincoln Kia responded

Sandra, we're delighted to hear that our team at Dorsch Ford Lincoln Kia provided excellent service and made the recall process convenient for you. Thanks for sharing your experience!

September 19, 2024

I was so thankful they took my car in right away. The check engine light was on and the Tim was replaced under recall. The customer service was great. They pulled my car up for me which was wonderful More

by Owley0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 20, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience with Dorsch Ford Lincoln Kia. We're glad to hear our team provided great customer service and addressed the issues with your vehicle. Your feedback is valuable and we'll use it to improve our services moving forward. We appreciate your understanding and look forward to serving you again!

September 13, 2024

They have friendly people working there. The place is clean. They explain what they are going to do with your vehicle. We were in and out in a timely manner. More

by jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dorsch Ford Lincoln Kia responded

Jeanne, we're glad to hear you had a positive experience with our team at Dorsch Ford Lincoln Kia. Thanks for the feedback!

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