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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
573 Reviews

573 Reviews of Dorsch Ford Kia - Service Center

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August 02, 2024

Awful customer service! Brought my car for service and paid a ton and the car was worse when I got it back then when I brought it there and they will not take responsibility More

by Brittany7107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Brosig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dorsch Ford Lincoln Kia responded

Brittany, I'm really sorry to hear about your experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Brett Mastey - Service Manager - 920-469-3625

July 28, 2024

We bought our Kia Telluride from Dorsch in 2021. They were great throughout the ordering and purchasing process and have been great at taking care of us after the purchase as well. We have had to ha More

by bcountry0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 01, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience! We're delighted to hear that our team at Dorsch Ford Lincoln Kia has been able to provide excellent service both during and after your purchase. We appreciate the kind words about our service advisors and look forward to continuing to take care of all your vehicle needs!

July 26, 2024

Very professional, enjoyed the positive atmosphere. My first visit here, but it won’t be my last. Thank you. More

by valeriesue39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience! We're delighted to hear that our professional and positive atmosphere at Dorsch Ford Lincoln Kia made a great impression. Looking forward to seeing you again soon!

March 11, 2024

Timely drop off and pick up Truck wash added perk Very happy with the experience More

by dhaase6891@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change a young lady took care of everything
Mar 12, 2024 -

Dorsch Ford Lincoln Kia responded

Hi D Haase! Thank you for leaving us this five-star review and kind words about our service team at Dorsch Lincoln! We'll see you next time!

March 09, 2024

Bought my 2014 new at Dorsch Ford. Has been a good an fun unit. They service their Customers well. More

by rbringe
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Dorsch Ford Lincoln Kia responded

Hi R Bringe! Thank you for your feedback! We're delighted to hear that you had a positive experience with your 2014 purchase from Dorsch Lincoln. It's fantastic to know that you've found both the vehicle and our customer service to be satisfactory. Should you ever need any further assistance or have any questions, please don't hesitate to reach out. Drive safely!

February 24, 2024

My husband and I have been very happy with the service that we receive from Dorsch Ford. We love working with Cory and the sales department, Rob and the service department, and everyone is very courteous More

by Gloriann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Fuhman. Commercial Account Manager. 5 Star *
Feb 26, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Gloriann! It's great to know that you and your husband are happy with the service from our team at Dorsch Ford. We appreciate your kind words about Cory and Rob!

February 22, 2024

From the time I drove in, until I drove out, everyone was GREAT. Thank you. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson (755)
Feb 23, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate your kind feedback and hope to see you again in the future!

February 17, 2024

Every time is in time and like the customer service you have thanks and bye More

by anamartinez9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 19, 2024 -

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

February 04, 2024

Dorsch provided excellent customer service, quickly diagnosing the issue and keeping me informed along the way. Celeste was very professional! More

by Kkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Navarro, Damian Bott
Feb 05, 2024 -

Dorsch Ford Lincoln Kia responded

We're glad to know that Celeste and the Dorsch Lincoln team provided you with excellent service. We look forward to serving you again! Have a great ride!

January 25, 2024

The dealership was clean and the people were all very friendly even being very busy on a Saturday. More

by tolsenbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jan 25, 2024 -

Dorsch Ford Lincoln Kia responded

Hi! Thank you so much for your kind words! We're delighted to hear that your experience at our dealership was positive, even on a busy Saturday. Our team works hard to maintain a clean and welcoming environment, and it's wonderful to know that you felt the friendliness despite the hustle and bustle at Dorsch Lincoln!