I couldn't have had a better car buying experience. My sales rep Matt Reeves was fantastic. I live a little over an hour away (Buffalo) and couldn't just drive over and "kick the tires" on the car I was looking at online. Matt went out and drove the car, and sent a picture when I asked him if there were any dings in the vehicle, how does it look up close, etc. He reassured me that I wouldn't be disappointed when I saw the car. He was right. The car literally looked brand new (2009 rx350). I bought the vehicle. They sent out an extremely friendly gentleman to come and pick me up and took me to their dealership to look at the car. There was absolutely no pressure to buy the car. I actually was a bit surprised. I am used to the sales reps telling you what you want to hear in order to make a sale and pressuring you into signing the paper and closing the deal (especially because I would have needed them to drive me back home). This was not like that at all. It was refreshing to see. I would highly recommend doing business with them. When my wife is ready to buy, we will definitely be checking out Dorschel. BTW, my friends and coworkers actually thought I bought a "new" car. They couldn't believe it was a 2009. Matt was right the whole time and the communication was flawless. A++
I Recommend This Dealer:
Did you find this review helpful?