Doug Smith Kia
Lindon, UT
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54 Reviews of Doug Smith Kia
The most honest and upfront dealership I came across while looking for my first financed car. Chandler Lara was incredibly kind and I really felt like he had my best interest in mind throughout the enti while looking for my first financed car. Chandler Lara was incredibly kind and I really felt like he had my best interest in mind throughout the entire process. I never felt dumb talking to him when I had a question or a concern, and he didn't take advantage of that fact. This market is NUTS right now, and this dealership's number one priority was helping me out and making sure I was happy. I don't think I could have found a better car in this market and I LOVE MY KIA SELTOS! :) Everyone was so kind and wonderful to work with. I would highly recommend Doug Smith dealerships to everyone and anyone, specifically the Kia dealership in American Fork! Thanks again Chandler! You are a rockstar and I am OBSESSED with my new car! :) More
Just started my 2nd lease with these guys, while working with Bailey Winter, and the process was easy as always. Bailey always has your best interest in mind, even in todays market where prices are crazier with Bailey Winter, and the process was easy as always. Bailey always has your best interest in mind, even in todays market where prices are crazier than ever. Kia has been making some great cars as of late, and Doug Smith has made me want to continue going with their products. If you want a good deal on a new car, stop in here and talk with Bailey, he’ll get you taken care of! More
We were helped by Devan Nelson at the American Fork Doug Smith Auto. He was very helpful, thorough and went out of his way to help me out. He has helped my mom on a number of occasions and she recommends hi Smith Auto. He was very helpful, thorough and went out of his way to help me out. He has helped my mom on a number of occasions and she recommends him to everybody! More
Doug Smith Kia and our awesome salesman Shrek (like the movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games), didn’t force us to buy extras movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games), didn’t force us to buy extras if we didn’t want them, and made the process easy. I’ve bought about 10 vehicles over the years and this was one of our best experiences. More
This was by far the easiest vehicle purchase through a car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging the garbage "Market Adjustments" that everyone is charging. I paid MSRP which is fair, there was no stupid dealer tactics which I really appreciate. My only gripe is that the car went through some serious weather in transit and it was not detailed very well on the outside but I chocked it up to them being busy. More
I worked with Bailey Winter on getting things set up for a new lease and he was phenomenal. Talk about upfront, honest and personable! He was able to maintain transparency with car specs as well as finances a new lease and he was phenomenal. Talk about upfront, honest and personable! He was able to maintain transparency with car specs as well as finances. Super glad I came in today and sealed the deal with Kia Motors. If you’re looking for a great salesman, Bailey is your guy. More
Our car was brought in for service on December 20th. This was the 3rd time our car has been at Doug Smith Kia for the SAME problem. Today is January 11th and we STILL do not have our vehicle. The repair cent was the 3rd time our car has been at Doug Smith Kia for the SAME problem. Today is January 11th and we STILL do not have our vehicle. The repair center has been telling us "it will be done next week" for 2 straight weeks. It still isn't done!! This is beyond rediculous!! More
Horrible customer service, they wouldn’t help me with something that took another dealer 2 mins to do. They wasn’t busy at all must of the sales team with sitting around talking or watching movies on the something that took another dealer 2 mins to do. They wasn’t busy at all must of the sales team with sitting around talking or watching movies on there cell phones. Never going back again. More

