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Dover Honda - Service Center

Dover, NH

4.6
291 Reviews

291 Reviews of Dover Honda - Service Center

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July 02, 2025

On time. Good service. No issues. would recommend. No pressure for services suggested but refused. More

by JOHNBIRD826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Alicia was amazing and super helpful throughout my cars stay at the shop and I would recommend her to anyone More

by gusleifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

They were helpful, timely and very transparent about what my car needed. They got me in and out. I am pleased. More

by LESLIELATIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

The work on two of my last four visits was not completed satisfactorily, but somehow, service found time to price out tires I didn't need, and work totally unrelated to the scheduled work, at exorbitant cos More

by Icky Icl dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
July 01, 2025

Service is great! Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustr More

by Klindbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Alecia is a real asset ! !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. More

by Danlauzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Excellent service. Helpful. Prompt. Happy to do service here. Thank you all! Sincerely Beverly Kennedy! More

by BEVSTER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jul 01, 2025 -

Dover Honda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Dover Honda provided excellent and prompt service. We look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hajjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Always take good care of my vehicle. Very quick service.I’ve always been very happy. More

by geminihairct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

Your feedback made our day! Thanks for the five-star review! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Very pleased with the service and the speed it was done in the people where very professional! Thanks More

by MOE_DORON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

Moe, we're delighted to hear you were pleased with the service and professionalism at Dover Honda. Thanks for sharing your experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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