291 Reviews of Dover Honda - Service Center
On time. Good service. No issues. would recommend. No pressure for services suggested but refused. Good service. No issues. would recommend. No pressure for services suggested but refused. More
Alicia was amazing and super helpful throughout my cars stay at the shop and I would recommend her to anyone stay at the shop and I would recommend her to anyone More
They were helpful, timely and very transparent about what my car needed. They got me in and out. I am pleased. my car needed. They got me in and out. I am pleased. More
The work on two of my last four visits was not completed satisfactorily, but somehow, service found time to price out tires I didn't need, and work totally unrelated to the scheduled work, at exorbitant cos satisfactorily, but somehow, service found time to price out tires I didn't need, and work totally unrelated to the scheduled work, at exorbitant costs. I no longer trust the shop to do the work, and I don't trust their recommendations. More
Service is great! Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustr Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustrating that I have to drive to the dealership to talk to service in person to get an appointment. More
Alecia is a real asset ! !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. More
Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesicle because the service would take longer than expected. I never knew how long the troubleshooting and repair would take. she called me several times providing updates on the status several times. I've dealt with a lot of service representatives and by far Alecia was top of the list. I would definitely recommend her for any bonus or acknowledgement that is available for such an outstanding and valuable employee. Thank you Alecia! More
Always take good care of my vehicle. Very quick service.I’ve always been very happy. Very quick service.I’ve always been very happy. More
Very pleased with the service and the speed it was done in the people where very professional! Thanks in the people where very professional! Thanks More