Downtown Nashville Nissan

Thank you Ricky Gilliland for helping us, once again, into a vehicle that meets our current needs. We have been purchasing vehicles from Downtown Nashville Nissan for 10 yrs, and the customer service is into a vehicle that meets our current needs. We have been purchasing vehicles from Downtown Nashville Nissan for 10 yrs, and the customer service is awesome and the ease of a new vehicle purchase is awesome. Thanks for a job well done! More

I just bought a car here a week ago and the dealership is Under New Management so maybe revisit this place and see what you think? I had a very good experience here from start to finish and the new GM Sam Pa Under New Management so maybe revisit this place and see what you think? I had a very good experience here from start to finish and the new GM Sam Pauly seems to have taken on this new to him dealership with great resolve and dedication to make it better than it's ever been. Give them a try. I got a great deal here (I flew in from Colorado to buy the car) and they were nothing but nice from start to finish. Highly recommend. More

I have been to Downtown Nashville Nissan in the last 3 months May 2025 Oil Change and then May 2025 Driver belt which my receipt said Fan belt which is strange. June 2025 I got rear brakes repair and rot months May 2025 Oil Change and then May 2025 Driver belt which my receipt said Fan belt which is strange. June 2025 I got rear brakes repair and rotors resurface. My oil sticker say 10/26/2025 but my Oil light and filter light has been on since July. Which they told me don't worried about it. Got rear brakes repair June 2025 call and told them one week after repair June that my Tire light was flashing told me to reset the tire setting. Now I have ABS, Tire Sensor Light ,traction light AWD light that came on all in one day for my rear right which I was told by the tire shop that the person who did my rear brake has broken a wire or sensor or they gave me a faulty part Code reads C1103 Rear Right Wheel Speed Sensor Circuit Fault I call Nissan and he tells me "That they will look at it BUT here is the Scam Part! but if it's not there fault they will charge me $220 " Which that was the hint letting me know they are going to make it seems like its not there fault to take more money . People are really out here scamming hard working people. Dealership are shade trees mechanic also. I won't let them touch nothing else on my car ever again. If they just fixed my vehicle they should waived inspection Fees if it hasn't been 90 days. They have got like $440 just in Diagnostic Fees in the last 2 months for them to tell me the same diagnostic they gave the first time. More

Fraudulent business practice at this establishment. They are trying to pressure me into signing a new contract, by saying no longer am approved for the $3,000 Nissan cash incentive. Many hidden additio They are trying to pressure me into signing a new contract, by saying no longer am approved for the $3,000 Nissan cash incentive. Many hidden additional fees in the contract. That part was my fault. I should have went over the numbers better. This was my first experience buying a new car. Will definitely NOT come here again. More

They are falsely advertising. Went there to buy a used Altima, the price was posted on their website. When they gave me the numbers after a test drive they had added another $2, Went there to buy a used Altima, the price was posted on their website. When they gave me the numbers after a test drive they had added another $2,500.00 to the price. They claimed that is disclosed on their site. It is not, They are just crooked. More

Jamal was the best he mad me feel at home and Jamal even delivered my new sentra to Ky. For me he went way above and beyond. He truly serves his customers and will get my business again. He was very friendl delivered my new sentra to Ky. For me he went way above and beyond. He truly serves his customers and will get my business again. He was very friendly and professional. Thank you Jamal for your help. More

Excellent customer service! Sales Manager, Tim and associate, Christian replied to my text messages for weeks prior to me coming in to look at the vehicles. Then, sent me a vide Sales Manager, Tim and associate, Christian replied to my text messages for weeks prior to me coming in to look at the vehicles. Then, sent me a video of the Pathfinder I liked. Then, really worked to find the best deal I could afford and I was able to buy my first Nissan Pathfinder. It’s been a process but Tim and Christian helped to make it doable, so I would definitely recommend this dealership because of this team. More

Rickey Gillilan was great to work with. He was very knowledgeable, answered all questions, and considered all options during negotiations. He was very knowledgeable, answered all questions, and considered all options during negotiations. More

Jordan our sales person was great! This was our 4th purchase here and have always had a good experience. This was our 4th purchase here and have always had a good experience. More