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Driveway - Online Convenience Delivered

Portland, OR

4.6
1,428 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,428 reviews

September 09, 2025

Despite some of the functions of this dealership letting me down, however, Ray did a good job! He was both professional and timely addressing my concerns. More

by Raphael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
Sep 09, 2025 -

Driveway - Online Convenience Delivered responded

Hello Raphael, We regret to hear that some aspects of your experience didn’t meet expectations, but we’re glad Ray was able to provide timely and professional support. Your recognition of his efforts means a lot, and we’ll be sure to share your feedback with him. Your satisfaction is important to us, and a Customer Care agent will be reaching out to discuss your concerns further. Thank you for your honest feedback. It helps us continue to improve our level of customer service.

September 08, 2025

Everyone I dealt with was professional and prompt and quite responsive. They did a stellar job. More

by Allisonbdrane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray kang
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the great feedback, Allison! We're glad to hear our team was prompt, professional, and responsive throughout your experience. Please be sure to consider Driveway again for your future automotive needs!

September 07, 2025

Purchased a vehicle from this location through their online presence "Driveway". Vehicle was delivered damaged with the drivers headlight pushed in and bumper scratched. I sent the vehicle back for repa More

by russo0984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alden and Na'ai
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Hello, Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered with your vehicle delivery and the repair process. This is not the level of service we strive to provide, and we understand how frustrating it must have been when expectations weren’t met and communication fell short. We appreciate your honesty and the detailed feedback. Your concerns will be shared with the appropriate teams for further review. Your satisfaction is important to us, and while we regret that your experience was not a positive one, we’re grateful for the opportunity to learn and do better. A Customer Care agent will be reaching out to you shortly to discuss your concerns further and ensure we take the proper steps to improve.

September 06, 2025

Elizabeth was my point person. Thank you so much for for being you who was able to help me through this car buying. This by far has been the most easiest stress free car buying ex More

by maricruzmejia2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the heartfelt feedback! We’re thrilled to hear Elizabeth made your car-buying experience so smooth, stress-free, and even fun. She’s a true professional, and we’ll be sure to share your kind words with her. We appreciate your recommendation and are always here if you need anything down the road!

September 05, 2025

Easy fast convenient. Helpful agents ready to help your car dreams come true. Very satisfied More

by beekindbeewell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Kang
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

We’re so glad to hear you had a fast, easy, and satisfying experience! Our Driveway team is always here and happy to help make car dreams come true, and it’s great to know we delivered. Thanks for choosing us!

September 05, 2025

Every body on I had contact with was very helpful and went above and beyond to make my purchase successful Francisco and mireya were very friendly and communication was outstanding each worked very hard More

by michaelwhitehead2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco and Mireya
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words, Michael. We're thrilled to hear that your Driveway experience was so positive. Francisco and Mireya are truly dedicated team members, and we're glad their outstanding communication and commitment made your purchase smooth and successful. We appreciate you taking the time to share your feedback!

September 04, 2025

Driveway online process was smooth and I will use it again wheveven I purchase another vehicle. More

by swagner0117
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Kang
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback! We're glad to hear that you found the online process smooth and convenient. It’s great to know our team was able to support you in a way that made the experience easy and enjoyable. We truly appreciate your trust in Driveway and look forward to helping you again when you're ready for your next vehicle!

September 04, 2025

I worked with Thad. He was excellent in helping me through the process of buying a car with driveway. Very thorough amazing salesman. Customer service was excellent. I a More

by fudgekimberly771
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the wonderful feedback! We're so glad to hear that Thad provided such excellent support throughout your Driveway car-buying journey. His thoroughness and dedication to customer service truly make a difference, and he'll appreciate the kind feedback. Here's to many safe and enjoyable travels ahead!

September 04, 2025

East peasy smooth and very affordable transaction I just love the convenience of the whole team behind the company More

by chjam247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesyia
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the fantastic feedback! We're glad to hear that your transaction was smooth, affordable, and convenient. It’s great to know our Driveway team made the process easy and accessible, and we’ll be sure to share your kind words with everyone involved. We truly appreciate your support and hope to work with you again down the road.

September 04, 2025

Latasha and Charles was very helpful, kind, they made sure that I got into exactly the what I wanted! More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Litasha
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words! We're thrilled to hear that Latasha and Charles were helpful, kind, and made sure you got exactly what you wanted. It’s always our goal to provide a personalized and supportive experience, and we’re so glad they delivered that for you. Thanks again for choosing Driveway, Allen!

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