
Driveway - Online Convenience Delivered
Portland, OR
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Despite some of the functions of this dealership letting me down, however, Ray did a good job! He was both professional and timely addressing my concerns. me down, however, Ray did a good job! He was both professional and timely addressing my concerns. More
Purchased a vehicle from this location through their online presence "Driveway". Vehicle was delivered damaged with the drivers headlight pushed in and bumper scratched. I sent the vehicle back for repa online presence "Driveway". Vehicle was delivered damaged with the drivers headlight pushed in and bumper scratched. I sent the vehicle back for repair. They claim it was $6,000 in repairs, then magically the cost of repair went down to $4,000.00 after being questioned. Which I find both hard to believe. As I don't see a dealership investing that amount of money on body work without hesitation. I asked for pictures of the repair afterwards and was sent pictures of the headlight area from 20 feet away. And nothing to do with the area in question. Both Alden and Na'ai were of zero help in this process. Na'ai more concerned with getting the vehicle back to me regardless if it was repaired properly. I bought a used palisade with 7k miles on it. My expectation was it would have a ding or two, maybe a faint scratch here and there. But this was just a horrible experience start to finish. I'm not saying stay away from the dealer, but use caution. I would not purchase from this dealership or driveway again. 1st picture was how it was delivered, 2nd and 3rd there so call paint work which looks like a 3 year old touched it up. More
Elizabeth was my point person. Thank you so much for for being you who was able to help me through this car buying. This by far has been the most easiest stress free car buying ex Thank you so much for for being you who was able to help me through this car buying. This by far has been the most easiest stress free car buying experience ever. Thank you for walking me through this and made it fun!! You will forever be recommended by me, very professional and easy to talk to. Thanks again!!! More
Every body on I had contact with was very helpful and went above and beyond to make my purchase successful Francisco and mireya were very friendly and communication was outstanding each worked very hard went above and beyond to make my purchase successful Francisco and mireya were very friendly and communication was outstanding each worked very hard to make this happen for me More
I worked with Thad. He was excellent in helping me through the process of buying a car with driveway. Very thorough amazing salesman. Customer service was excellent. I a He was excellent in helping me through the process of buying a car with driveway. Very thorough amazing salesman. Customer service was excellent. I am extremely grateful to Thad for helping me through the process. More