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Dublin Honda

Dublin Honda

6300 Dublin Blvd
Dublin, California 94568

Sales: (925) 828-8030
Service: (925) 828-8030
Parts: (925) 828-8030

Dublin Honda
Manufacturer: Honda

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  • Customer Service:

    4.9

  • Quality of Work:

    4.8

  • Friendliness:

    4.9

  • Overall Experience:

    4.8

  • Pricing:

    4.6

24-Month Rating

based on 27 reviews

4.8

4.8 out of 5

169 lifetime reviews

Dublin Honda

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    Employees have not yet been listed by this dealership.

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Certified: Dublin Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Dublin Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dublin Honda
When Ken Harvey opened his small motorcyce shop back in 1954, little did he know that 50 years later his name would adorn the storefront of a Honda dealership stocking 600 cars and covering 7 acres. But Ken wasn't thinking about that at the time. Instead, he was thinking about ways to satisfy each and every customer who walked into his store. 50 yeaers later, the motorcycles have changed to automobiles,and the showroom is a little bigger, but the focus of those working at the Ken Harvey's Dublin Honda remain the same as its owner.Ken Harvey's Dublin Honda continues to be privateley held, ensuring the family values they have been known for stay intact along with their unwavering focus on customer satisfaction. The Harvey family of dealerships include Dublin Nissan, Tracy Mazda and Tracy Honda

Our Location

Sales/Showroom

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:30 AM - 8:00 PM

Sunday: 10:00 AM - 8:00 PM


Our Amenities

Quiet Room Free WiFi
After Hours Drop-Off Instant Financing
Automated Car Wash Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Valet Parking
Free Coffee Vending Machines

abrarcool
3/13/2013 12:55:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Seiryta S.K. Khem

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Dublin Honda:

I went to the Honda Dealership for the morning reverse rattle on my 2008 Civic.
Seiryta Khem also know as S.K. was very helpful and kept the car for reproducing the problem. Travis the service technician noticed the noise and started troubleshooting the issue, the issue was hard to fix as the noise was only present in the morning and when in reverse, but S.K was always willing to help and did his best to get the issue fixed. finally after a few trips the front passenger motor mount replacement fixed the issue.
I have heard many complaints from people where such small noises/rattles are ignored by other dealers but S.K was very helpful and got the job done.
Thanks

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jc jc
10/15/2012 3:21:57 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dona Ronzone

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Dublin Honda:

5 stars for Dona Ronzone! We had recently replaced our battery and the loss of power automatically triggered the ani-theft device that requires you to input your audio code - otherwise there will be no radio or clock. She overheard another service rep tell me that it would cost $68 for Dublin Honda to pull out my radio to find the code. I became one disgruntled customer.

Dona came out to my car and told me that she could help - and she did. She pushed a couple of buttons on our radio, went inside and looked something up on the computer, and came back and input it into our radio. It works thanks to her knowledge and her willingness to walk a few extra steps to our car and back. THANKS DONA - WISH THERE WERE MORE SERVICE REPS LIKE YOU!

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Response From: Dublin Honda
Added: 10/16/2012 1:38:06 PM

Thank you for the feedback regarding our service department. Our team aims to provide unmatched customer service, and we are thrilled to hear Dona was able to solve your problem quickly! I appreciate your business and look forward to working with you again soon. Don't forget to follow us on Twitter and like us on Facebook!


Best wishes,

Nancy Costello
Customer Relations
nancy@dublinhonda.com

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happyincalifornia
6/15/2012 10:20:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark Burda in Sales & Alex in Finance

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

I had an easy visit and simple new car purchase transaction. The vehicle choices are excellent, the staff was professional, yet friendly, and it was a pleasure to do business with Dublin Honda again!!!

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Response From: Dublin Honda
Added: 6/18/2012 1:53:25 PM

Thanks for taking the time to share your experience with us! I'm so glad to hear that Mark and Alex were able to help you find everything you needed. If there is anything else at all we can do for you, please don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Dublin Honda family! Nancy Costello - Customer Relations - nancy@dublinhonda.com

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sergio.huerta@sbcglobal.net
4/15/2012 7:46:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan Bentley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

Great customer service and Alan really took his time to show us the vehicles we requested. although the vehicle we were interested in was relatively of low price, he made us feel like we were buying a brand new top of the line model. Great overall service!

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Response From: Dublin Honda
Added: 4/16/2012 3:04:28 PM

Sergio, thank you so much for spending the time to share your experience with us. It's great to hear that Alan was able to satisfy all of your needs, and he'll be ecstatic to hear about your experience. We try to treat every customer like they are our only customer. Welcome to the Dublin Honda family, and please let us know if there is anything we can do to make your Honda ownership experience even better!
Nancy Costello - Customer Relations - nancy@dublinhonda.com

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thinsil
2/6/2012 3:57:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto Velasco

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

Tha people there was very helpful, always trying to work something out for me, speacially Roberto Velasco he helped me a lot a gave me a good deal to work with and i was very satisfied. Thanks to all of them an also the manager there he was very nice, thanks to all of them. My name is Silvia Villalvazo

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Response From: Dublin Honda
Added: 8/12/2012 9:38:21 PM

Thank you for taking the time to share your feedback, Silvia! Robert will be thrilled to hear that you were so pleased with the service in which he's provided you. Please let us know you have any questions or concerns in the future. We'd be happy to help! Don't forget to join us on Facebook and Twitter for upcoming specials. Nancy Costello - Customer Relations - nancy@dublinhonda.com

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jsamuels
11/6/2011 3:29:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Ragonese

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

This is the pot of gold where dealerships are concerned. I can't say enough about how happy I was to work with David at Dublin Honda. I got great customer service, a great car I'm really happy with, and an incredible offer on a car I was selling (a full 50% more than a competing dealership). Everything about this dealership is commendable -- the people who work there, their work ethic, and the lack of pressure you get when you're looking. It's everything you could want from a car buying experience.

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jeffnjudy
11/4/2011 1:38:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gary Hayes Jr and Moe

  • Customer Service:

    4

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    4

  • Overall Score:

    4.2

My Review Of Dublin Honda:

We looked at several Honda dealerships looking for a Honda CRV that fit our budget and vehicle requirements. Honda Dublin not only had the biggest selection, but the staff was friendly, helpful and answered all of our questions. We worked with Gary Hayes who was very easy to work with. We also worked with Moe, the finance manager, who helped us stay within our budget for the car that we wanted.

Overall, it was a positive experience and I would recommend the dealership and Gary and Moe to help you get a new car.

Judith and Jeff

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bckent2970
10/26/2011 7:07:21 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kipp Skelton

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    N/A

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

Kipp Skelton went beyond what he had to and was a pleasure to work with. I would recommend the service department to anyone and will definately take my vehicle back there.

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Tarran
9/20/2011 2:24:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allan Bentley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

We came on Monday to buy one vehicle. Had such a great experience, wecame back tuesday for a second vehicle. Allan worked rediculously hard to make two deals fit our needs!

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plundbom
9/7/2011 5:25:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Garry hayes & Mo (?) in finance

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Dublin Honda:

The experience from walking onto the lot to driving away was very positive. Garry was very friendly and professional. No high pressure sales tactics, flexible negotiation on trade-in options we presented and a very easy credit app process.

Allowing our two young kids to be included on the test drive of the mini-van was great.

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