Dublin Toyota

Walk-in factory recommended maint Came in for a 20k mile checkup w no appt, was given a possible max wait time and asked if that was alright, paperwork was processed very quickly, wait Came in for a 20k mile checkup w no appt, was given a possible max wait time and asked if that was alright, paperwork was processed very quickly, waiting area was very comfortable, checkup was done faster than est., all diagnoses and options were explained. Nothing but delightful and helpful. More

Helpful My service advisor, Ed, was extremely helpful. He recommended all the necessary work my car required and he looked up how many redeemable points I had My service advisor, Ed, was extremely helpful. He recommended all the necessary work my car required and he looked up how many redeemable points I had in a customer loyalty program I didn't remember signing up for. More

Always a pleasure at Dublin Toyota! Ron Shields is by far the very best associate there. He’s so personable and I really feel like my car is in the best of care when I take it in. You wa Ron Shields is by far the very best associate there. He’s so personable and I really feel like my car is in the best of care when I take it in. You want a good mechanic like you want a good doctor and that’s what you get with Ron. Excellent and efficient! I have always owned toyota vehicles and will continue to with people like this working there. Thank you so much! More

Easy in, easy out! Grateful for service being open on Sundays. Appts help service. I showed up at my appt time, was given approximate time for my car to be ready and it Grateful for service being open on Sundays. Appts help service. I showed up at my appt time, was given approximate time for my car to be ready and it was. Easy in, easy out. More

Great, timely and professional Because of the personal service, response and quality of work performed by Joe was outstanding. I have gone through Joe before and like his profession Because of the personal service, response and quality of work performed by Joe was outstanding. I have gone through Joe before and like his professional approach to helping solving any issues that come up. More

Very prompt replies to our requests, service done just right I was impressed by the service department’s immediate scheduling of my 4Runner, the emails they sent me confirming all the arrangements, and that they I was impressed by the service department’s immediate scheduling of my 4Runner, the emails they sent me confirming all the arrangements, and that they got the truck turned around right on schedule. We will continue to do business with Dublin Toyota. More

Definitely pulled one over on me Told them I didn't want the extra maintenance and that I just wanted the bare minimum. They emailed saying they were planning to do the extra maintena Told them I didn't want the extra maintenance and that I just wanted the bare minimum. They emailed saying they were planning to do the extra maintenance that was way more then I wanted to spend, I didn't see the email but they went ahead and did it anyway. Forced to pay for it to get my car back. Never taking my car back here. More

4Runner service Work done to my satisfaction, Eric Case kept me updated on status. Work was completed by the time promised. I like how I can pay online in advance o Work done to my satisfaction, Eric Case kept me updated on status. Work was completed by the time promised. I like how I can pay online in advance of picking up the car. More

Service experience When arriving greated promptly. Clean organized service department. Listens to Any concerns with the vehicle do not feel blown off. Concern was add When arriving greated promptly. Clean organized service department. Listens to Any concerns with the vehicle do not feel blown off. Concern was addressed. Very friendly service department great customer service. More

Efficient Trip Very friendly staff! Youseff Nasser knew I was in a time crunch and made my maitenance check quick and efficient. Was in and out of there in around an Very friendly staff! Youseff Nasser knew I was in a time crunch and made my maitenance check quick and efficient. Was in and out of there in around an hour, when usually it takes about 2-3. Thank you!! More