Duval Ford - Service Center

John Rohde is a excellent service advisor! John Rohde is a excellent service advisor, very professional. Listened to my concerns and needs and helped me get in and out in a very professional wa John Rohde is a excellent service advisor, very professional. Listened to my concerns and needs and helped me get in and out in a very professional way. More

20,000 Mile Service Great Job! I came in without an appointment and the work was completed in just over one hour. Burchard Rentro kept me informed of the progress and was Great Job! I came in without an appointment and the work was completed in just over one hour. Burchard Rentro kept me informed of the progress and was very helpful. More

As usual, very good service again. The new Duval Ford building is very nice, but would be much nicer with a small cafe. Many people that wait for their vehicles do so during the lunch t The new Duval Ford building is very nice, but would be much nicer with a small cafe. Many people that wait for their vehicles do so during the lunch time of the afternoon. I'm sure most of them would enjoy a sandwich, perhaps a cup of soup, or anything besides a candy bar or bag of chips. More

John R made it so easy to be a new customer at Duval Ford!:) Our experience with Duval Ford was Excellent and John R. was a GREAT service rider. We will definitely be back ! Friendly service, pleasant experienc Our experience with Duval Ford was Excellent and John R. was a GREAT service rider. We will definitely be back ! Friendly service, pleasant experience and respectful of my time and concerns, makes for an Awesome experience. Thank you More

Had to leave vehicle for warranty work on brake booster. Had to return 3 days later to drop off car due to backup in service. No loaner available. Took 2 additional days to complete work. Had to return 3 days later to drop off car due to backup in service. No loaner available. Took 2 additional days to complete work. More

Great service I like the New dealership... You need to address your customer wait time issue for service (backed up lines for service, I was ready to go to another I like the New dealership... You need to address your customer wait time issue for service (backed up lines for service, I was ready to go to another dealer it took so long) ... Also you might consider modern signage (cool neon's) for Service Dept, Cashier and Retail sales ... its a bit confusing when you first walk in. More

Sevice Every thing beyond awesome. The service team always goes out of their way to make sure I am taken care of. I will continue to service here Every thing beyond awesome. The service team always goes out of their way to make sure I am taken care of. I will continue to service here More

Completely satisfied Courteous, efficient, timely and knowledgeable,.These are the qualities which made me feel comfortable with the service I received. I would highly re Courteous, efficient, timely and knowledgeable,.These are the qualities which made me feel comfortable with the service I received. I would highly recommend Duval Ford to anyone seekin quality service. More

Great service Richard Jordan runs a superb service department! Sheila is my service advisor and she is excellent. Also I love their new facility.way overdo and very Richard Jordan runs a superb service department! Sheila is my service advisor and she is excellent. Also I love their new facility.way overdo and very relaxing. More

Great Service Service Advisor Bruce Weeks was great. Totally professional with outstanding customer service skills. Kept me informed during the service process. I'l Service Advisor Bruce Weeks was great. Totally professional with outstanding customer service skills. Kept me informed during the service process. I'll most definitely be returning for service. More