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Eagle Buick GMC, Inc.

Homosassa, FL

Overview
Employees
Reviews
Vehicles
4.8
3,055 Reviews
Welcome to Eagle Buick GMC, a family-owned and operated dealership in Homosassa, Florida. For over 40 years, we've proudly served Citrus County and the surrounding communities, offering a wide selection of new Buick and GMC models, as well as a diverse inventory of quality pre-owned vehicles. At Eagle Buick GMC, we're dedicated to providing a personalized and hassle-free car-buying experience. Our commitment to outstanding customer service has made us a trusted name in the community. We invite you to visit our dealership and discover the difference that a family-owned business can make. We look forward to earning your business and welcoming you to the Eagle Buick GMC family.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 3,055 reviews

August 05, 2022

Can't fathom why I had to wait 3 months to have my repair done More

by debramccabe3189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
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Aug 08, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. Here at Eagle Buick-GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Eagle Buick-GMC Team

August 04, 2022

Made an appointment but my vehicle was not moved to a bay until 70 minutes later. $125 for a fuel filter? More

by Kmulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 04, 2022 -

Eagle Buick GMC, Inc. responded

Hello, Thank you for your review. We are sad to hear that your experience was not pleasant one. We have been short on lifts recently and apologize for the wait. We also strive to keep our prices as low as possible for genuine GM parts, multiple price increases in our economy have affected all of us, thank you again for the honest feedback, it will help us improve. Thank you. Neil Hosford Fixed Operations Director Eagle Buick GMC

Aug 06, 2022 -

Eagle Buick GMC, Inc. responded

Hello, Thank you for your review. We are sad to hear that your experience was not pleasant one. We have been short on lifts recently and apologize for the wait. We also strive to keep our prices as low as possible for genuine GM parts, multiple price increases in our economy have affected all of us, thank you again for the honest feedback, it will help us improve. Thank you. Neil Hosford Fixed Operations Director Eagle Buick GMC

August 04, 2022

Had a great car buying outing, Dan our sales person, Bob in finance 10stars to both people, My wife and I enjoyed our time with Eagle plus we got a great ride. Jimmie jones More

by retiredpops2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Heckman
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Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

August 04, 2022

Always gives the correct price never has overinflated prices. Simple easy paperwork The best dealership! More

by Geraldroberts99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Fordon
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Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

Geraldroberts99, Eagle Buick-GMC Inc would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

August 04, 2022

So pleasant and attentive to the needs of their customers. Very trustworthy staff on hand which is hard to find. More

by MGBLESS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

August 03, 2022

The service writer was very friendly and knowledgeable. The work was done efficiently and quickly. More

by Angela.crabtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

August 03, 2022

I deal with Scott each time I need anything. I never been disappointed with the service and Scott is a pleasure to work with. He does whatever is possible to accommodate my requests for service More

by Dee Atkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate your input, Dee. We're glad to hear that you are consistently impressed with the service we offer here at Eagle Buick-GMC Inc. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Eagle Buick-GMC Team

Aug 05, 2022 -

Dee Atkins responded

'I'll be bok'... (as schwarzenegger would say).

August 03, 2022

Very pleasant and on scedule service desk very thorough they addressed the issue I had and returned prompt More

by dickt208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Report | Print
Aug 05, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

July 31, 2022

Excellent service. They make evèy effort to accommodate your schedule and provide transportation home and pickup as needed for your convenience. Highly recommend th More

by Jpbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shields Gay, Neil Mendes
Report | Print
Aug 01, 2022 -

Jpbuch responded

Highly recommended

Aug 03, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

July 28, 2022

Got us in on the same day we called and was very courteous with us More

by david.l.huff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neither one
Report | Print
Jul 29, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

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