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Eagle Buick GMC, Inc.

Homosassa, FL

4.8
3,200 Reviews
Welcome to Eagle Buick GMC, a family-owned and operated dealership in Homosassa, Florida. For over 40 years, we've proudly served Citrus County and the surrounding communities, offering a wide selection of new Buick and GMC models, as well as a diverse inventory of quality pre-owned vehicles. At Eagle Buick GMC, we're dedicated to providing a personalized and hassle-free car-buying experience. Our commitment to outstanding customer service has made us a trusted name in the community. We invite you to visit our dealership and discover the difference that a family-owned business can make. We look forward to earning your business and welcoming you to the Eagle Buick GMC family.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 3,200 reviews

September 22, 2022

Horrible service. Poor communication. They never give a straight answer will not call you back. More

by Harrismatt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Patrick (JP)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Haas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for bringing this to our attention. We will pull your records to be reviewed by our management team. We hope to remedy this situation soon. Thank you. Sincerely, The Eagle Buick-GMC Team

September 22, 2022

Courteous,timely, fast precise excellent service all the way. Will be my go to. Service cemter More

by GRUFF32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

September 22, 2022

From the moment I went in the door I felt like royalty I was greeted by Cody Robert and Scott because I had problems with my truck. They put my truck in the shop try to fix it the best that they could when More

by Vbrownulloa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ baldner and Ron elson greatest group of guys around
Sep 22, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 21, 2022

I had an appointment for a oil change on September 19 at 10:30 am. I watched the service department drive my truck around to the lot near the work area. When I came to the service counter an hour later I no More

by Rlcjlc5656
Recommend Dealer
No
Employees Worked With
Scott Kelley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Rlcjlc5656 responded

Very poor way to treat a customer. This was my gmc 2016 canyon with 40,000 miles. I also own a 2021 Arcadia Denali that I purchased at Eagle, 3,000 miles. Never Again.

Sep 21, 2022 -

Eagle Buick GMC, Inc. responded

Please accept our sincere apology for the wait time at your recent service. We know your time is valuable and would never keep you intentionally. We will strive to communicate better expectations for appointments. We hope to have the opportunity to regain your trust in the future. Sincerely, The Eagle Buick-GMC Team

September 21, 2022

2nd trip in for no a/c on vehicle with 4600 miles. Service manager Scott and technician Andy worked on vehicle for4 days, used dye to finally find leak and replaced the part. Only problem encountered More

by asapdeliveryno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Sep 22, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Eagle Buick-GMC Team

September 21, 2022

Pleasant to work with and honest/ fair pricing. . Brad in service is awesome… Dealing with a lot of customers and remembers each customers issues. More

by Rene_rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 22, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 19, 2022

Super friendly and knowledgeable, helpful above and beyond even after the sale, felt like family only better More

by Kalashiand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twin brothers were fun n helpful, Dan Heckman
Sep 21, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

September 18, 2022

Picked up my car Always helpful and takes care of your car needs Fast service More

by Jackie Dey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 15, 2022

Not enough experience with dealer at this time to rate. New to this dealer may rate higher later. I hope. More

by Olddocwiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Grossman
Sep 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this review. Sincerely, The Eagle Buick-GMC Team

September 15, 2022

My first stop was at Eagle Buick and I had the opportunity to test drive a beautiful suv with Terry. Unfortunately it wasn’t what I was looking for but Terry was super patient with me as I did my More

by Carladhinote
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elson
Sep 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

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