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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,282 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,282 reviews

December 30, 2025

Great customer service. Every time I’ve been there they make it a very easy process. More

by jewimer35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynna Kohler
Jan 04, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our customer service. Making the process easy for you is our priority, and we appreciate your support! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 26, 2025

We had a great experience with Marc Ray at Earnhardt Chrysler Dodge Jeep Ram in Gilbert. He was knowledgeable, personable, and very trustworthy. Marc took the time to explain everything clearly and made More

by Rkahnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Marc. Our team strives to provide excellent service and it's great to know we succeeded. We appreciate your recommendation and look forward to serving you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 18, 2025

I have been going to Earnhardt for over 20 years for service of my modified vans. Everyone is great. Tiana Dela Cruz, my service adviser is the best! More

by seah@4591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your loyalty over the years! It's fantastic to hear you’ve had such positive experiences with our team, especially with Tiana. We appreciate your support and look forward to continuing to serve you and your modified vans! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 15, 2025

Took the Jeep in for service and the team there was great to work with. The communication was great, and the vehicle was serviced in a timely manner. More

by bwdreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

It's wonderful to hear you had a great experience with our team. Timely service and clear communication are our priorities, and it's wonderful to know we met your expectations. We look forward to assisting you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 13, 2025

Randy Ferguson handles all my car needs. One of the primary reasons I purchased my Chrysler 300 was dealing with Randy and the service dept. More

by Terryandjoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that Randy and our service team made your experience exceptional. We hope your Chrysler 300 is running like new, and we look forward to assisting you with your car needs in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 13, 2025

Thank you so much for the awesome job that was done to my vehicle. Michaela explained the whole process so I know what is going to be done. She also gave me a report of my vehicle as well. I would recommend More

by Chevygirl1968truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your 5-star rating! It’s great to know Michaela provided clear explanations and thorough service. Thank you for recommending her, and we look forward to assisting you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 11, 2025

First time user Of the service department, Excellent experience Communication was great and the repair was timely More

by Boa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your excellent experience with our service department! Our team takes pride in effective communication and timely repairs. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 09, 2025

Excellent service from our service rep, Doug & diesel mechanic, Donnie! From the moment we made our appointment - to the final pick up, the quality of service, attentive communication and extra support More

by Schaepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie (Diesel Mechanic)
Dec 11, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your excellent experience with Doug and Donnie. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 03, 2025

DEC. 3, 2025 I have a 2014 Grand Cherokee with 203,000 miles. It is my only vehicle and keeping it running and in good condition is a priority. When More

by nilsen.desertcomfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna
Dec 04, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Chynna and Randy. Keeping your Grand Cherokee in top shape is our priority, and we're glad to be part of your journey. We appreciate your trust in us! Regards, Victoria Smith victoria.smith@earnhardt.com

November 21, 2025

Excellent service on short notice for my Jeep Cherokee. Worked with Rick who was outstanding to help get everything I needed to get done on the same day. More

by rvrh40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Rick provided you with excellent service on such short notice. We strive to meet our customers' needs promptly, and your review makes our day. Enjoy your Jeep Cherokee! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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