Earnhardt Hyundai

During our visit on veterans day to inquire about the 30,000 mile check up to my 09 hyundai. The customer service young lady went and got us prices from the service manager and gave us the information on 30,000 mile check up to my 09 hyundai. The customer service young lady went and got us prices from the service manager and gave us the information on a card for our information and the number to call to make an appointment. We then went out to take a look at cars on the lot when Ron came out to greet us while my husband Andy and I were looking at the new 2011 Hyundai that my son had told us about he had seen on tv, and said we should look at and what a great car it was. Ron was explaining the new features and took us for a test drive. We then agreed to look at some numbers in order to purchase a new vehicle, during this time Randy took our 09 vehicle and had it washed! Unbeliveable! Randy didn't give up on us and tried afew ways to make sure that he pulled out the deal we wanted and could afford. It took us alittle while to make it into finance, but Jose also was very professional and gave us all that he could to ease the experience. We have the option of choices of dealerships and always return. This being our third time.I would like to greatfully thank all the staff for a job well done. I could not be more pleased with all the attention and expertise that made our visit and our purchase one to remember. I am so happy with the deal given us that I will recomend others....Thanks again Andy and Ruby Hernandez proud owners of the remarkable 2011 Hyundai More

This was the best experience I have ever had buying car. The staff was very friendly and made us feel very comfortable. They worked with us on the price and also on our trade in. The car was brought out t The staff was very friendly and made us feel very comfortable. They worked with us on the price and also on our trade in. The car was brought out to us in less than an hour, all ready to go. We even visited them after the sale, and they were just as friendly to us and answered all of our questions. I would HIGHLY recommend this dealership to anyone. More

My van went in for its regular oil change. Harold met me before 7:00 a.m., introduced himself, checked what scheduled work I was needing. He did a complete check on the outside of the van (even joked about before 7:00 a.m., introduced himself, checked what scheduled work I was needing. He did a complete check on the outside of the van (even joked about my van being a magnet for bumper damage in parking lots) As it was a bit early he unlocked the service waiting room and told me the approximate time the van would be finished. Later he came in, sat down and let me know that there were some things found that he would recommend being taken care of. He also explained that they didnt have the parts in stock although they were in the valley and he could get them today. It would extend my wait and I was told that up front. I decided to schedule another appt. and that was completely fine with Harold. There was never any kind of "hard sell" or pressure at any time. I recieved a complete multi-point inspection report on everything they found and was signed off by inspector #497. My bill explained everything that was done and the cost. You can imagine my pleasure when I found out that the extra work will be covered by warranty. While waiting the receptionist let me know there was fresh coffee made and was very friendly. After paying my bill she let me know about the myhyundaifix.com and then walked me out to my vehicle which is something you never see. I know that Avondale Hyundai is a big dealership in an even bigger city. Being made to feel that my vehicles service was their top priority was great. Very few business go out of their way to let the customer know they are important and valued. Our families three Hyundais will definately be going back to Avondale Hyundai for our service needs. P.S. I have a dealership about five miles from my house and choose to drive about a half hour instead. More

I have to relate my recent car leasing experience that my wife and I had at Avondale Hyundai 9/27/10. First off let me tell you that I am a Disabled Veteran, and due to a service-connected disability of a le wife and I had at Avondale Hyundai 9/27/10. First off let me tell you that I am a Disabled Veteran, and due to a service-connected disability of a left leg paralysis, I have to walk with crutches. Fortunately, I am able to drive an automatic transmission vehicle, but no manual or stick-shifts. Therefore, it is very important for me to have sales team who are both knowledgeable about the product, as well as being personable and understanding of someone who has disabilities. I had previously done my homework though, and basically knew what I wanted to get and what my budget could afford. My last vehicle was a 1998 Ford Wind-star Van that decided to crap out on its transmission at only 126K and it was not worth fixing. It took leave of me back in the days of gasoline at $4.00+ per gallon in 2008. So, I basically wanted a comfortable, economic vehicle, that included the best warranty. But, as I stated before I definitely did not want some pushy car sales people assisting me in selection. Rather I wanted a team of professionals that could understand me and my car buying needs. The professionals for me were found at Avondale Hyundai. From the moment that I first starting discussing my car buying needs with Mr. Ron Hodge, he understood me and was caring and empathetic to my car buying needs. He even came to pick me up at my house, and drove me and my wife to the dealership. Once there we were greeted with hospitality and respect from everyone there on the Avondale Hyundai Sales team. Additionally, Mr. Hodge took the time to go over the owner manual and other reading materials related to be new 2010 Hyundai Elantra that we ended up leasing and driving home in that night. Finally, "JR" F & I Manager was really a great guy as well, and he helped to make it a very painless process, while at the same time doing all that he could to help us stay within our budget. We must give credit when and where it is due, Avondale Hyundai rates our #10. Thanks Avondale Hyundai Take Care, God Bless, & Be Well! - David & Cristina Hertzberg More

This Genesis is my second car purchase from Avondale Hyundai. Both Steve Smith (now retired) and Jennifer Snyder in the service department have been wonderful to work with: honest, informative, and thr Hyundai. Both Steve Smith (now retired) and Jennifer Snyder in the service department have been wonderful to work with: honest, informative, and through. My buying experience with Ron was professional and without any 'high pressure'. I see Hyundai products and levels of service as a great overall value. Keep up the great work. Jim Cherry More

My experience with Avondale Hyundai and the Costco car buying program I inquired about purchasing a 2011 Hyundai Sonata through the Costco Auto Buying program. I was referred to Avondale Hyundai and sp buying program I inquired about purchasing a 2011 Hyundai Sonata through the Costco Auto Buying program. I was referred to Avondale Hyundai and spoke with Robert "JR" Steffes. I was under the impression that the Costco program afforded the customer the experience of no hassle and no haggle pricing. It does, but did you know you're not getting the best price the dealership can offer? You're getting a "fair" price. I only found this out because Avondale had the car I wanted with the options I wanted and the price was right (I didn't know they could go lower than the Costco price). The only reason I found out that I could get a better price was because JR said they had the only 3 2011 Hyundai Sonata SE with the options I wanted, in the entire state. This car had everything except the Navigation/Sunroof package and it didn't have the Homelink system. I wanted a different color than what they had to offer and he said, "We have the only 3 in the state." I called another dealership, San Tan Hyundai, and they got me the same 2011 Hyundai Sonata SE in the color I wanted with the Homelink system for $7 less per month over 72 months, this was a savings of $504 for a car with at least $250 more options. (The Homelink System is a $250 feature). This car also included the Cargo Mat, iPod Cable and Cargo Net which is worth an additional $180. I don't think that was on the car from Avondale so since I can't be certain of that, I'm not going to mention it in this comparison' but I'm quite sure that was missing from Avondale. Long story short, I only called another dealer because I wanted a different color car for the same price and Avondale said that wasn't possible. San Tan Hyundai got me a car with at least $250 worth of more options for $504 less. This scenario is apples to apples. The only variable was that I got a $130 registration credit from the plates on my old car which I have figured is a savings of $1.80/month. So to be fair, San Tan Hyundai saved me $374 over 72 months with $250 more options for a total price swing of $624. I think it was worth a drive across town to save $624. I spoke with the GM at Avondale Hyundai about this after I purchased the car from San Tan. His name is Robert Staup. Although he seemed concerned he said quote "Through the Costco program, we offer a fair price, not the best price" He spoke with me for about 5 minutes then cut me short and had to go. I spoke with a representative from the Costco auto buying program and a lady confirmed the same thing. Through Costco it is "a fair price, not the best price." JR may not have been lying to me but why didn't he get me the car with more features, in the color I wanted for a lesser price like San Tan Hyundai did? Zero customer service. He was a nice guy, a very likable guy but a combination of Billy Mays and Don Lapre (look Don Lapre up on Google if you don't know who I'm talking about.) Bottom line: Do not go to Avondale Hyundai if you want the "best price." Do not go through the Costco Auto buying program if you want the "best price" Go to San Tan Hyundai and ask for Kirk Patten. He helped me save a ton of money for a better car without having to haggle over price with him. I would have paid the price Avondale offered me for less features if it was the right color. Fortunately for me, JR wasn't helpful enough to get me the right color so I called another dealer to see if he was telling me the truth and found the car in the right color with more options for less money. If you have additional questions, you can contact me at tucker2004@mail.com More

My husband and I went to the Hyundai dealership just to check out our options and left with a great car at a fair price. Parry, Randy and JR were very helpful and friendly and we are extrememly happy with check out our options and left with a great car at a fair price. Parry, Randy and JR were very helpful and friendly and we are extrememly happy with our purchase. They made the car buying experience a great one for us. There was no haggling or arguing over price, they were very fair and honest. They went above and beyond to make sure we were satisfied. When we are ready to purchase another vehicle we will head to Avondale Hyundai. Dayna and Andrew Bechard More

My wife and I were looking for a Genesis coupe for her and after checking inventories on the Internet Avondale Hyundai had the best selection of vehicles in stock. We arrived at the dealer about 4 pm on a and after checking inventories on the Internet Avondale Hyundai had the best selection of vehicles in stock. We arrived at the dealer about 4 pm on a Sunday and were greeted by Ron Hodges as we walked the lot. They were having a good sale and we found a coupe with what we were looking for. Ron took us for a test drive and that was all we needed to know we wanted this car. As others have mentioned Ron is a no pressure salesman he listened to us and helped us find what we wanted and no more. Jose Rodriguez took care of the financing and the deal was done before 6pm. I would recommend that you visit Avondale Hyundai if you are in the market for a Hyundai and you will have a very pleasant experience. I returned the following weekend to have my paint sealant applied and was told it would take at least two hours for this process. Shortly after I arrived I was sitting in the waiting area and Sam Ayala approached me and ask how I liked my new vehicle. I told him what I was there for during our conversation and to my surprise after about an hour and fifteen minutes my car was ready. He approached me again and I told him I was surprised my car was already finished and he told me he went to the shop and put a second man on my vehicle so I wouldn't have to wait as long. I was at the dealer about 3 months later getting my first oil change and Sam saw me and again asked how I liked my coupe. I had very little interaction with Sam the day I purchased the vehicle and it amazes me that he remembers what I had purchased months before. The service department is top notch also, I dealt with Jennifer Snyder when I was there and they expected my vehicle to take over an hour for the service and wash. It took less than 40 minutes and I was leaving. I have purchased Acura, Infinity and Lexus in the past and the only place I was treated like this was at Bell Lexus but you would expect that. If you are looking for a Hyundai dealer that compares to Lexus you need to visit Avondale Hyundai. More

I went on line to look for a used or new vehicle. I ended up calling Avondale Hyundai regarding a vehicle I was interested in. My first contact was Ron Hodges. He was pleasant, but not overly aggress ended up calling Avondale Hyundai regarding a vehicle I was interested in. My first contact was Ron Hodges. He was pleasant, but not overly aggressive like the "typical" car salesman. I was able to set an appointment with him. Once I was at the dealership he was very personable and easy to talk with. He let me test drive the car and let me ask questions regarding the vehicle. Once I decided on the car, which was that day, he went over paperwork with my husband and I. He treated us very kindly and professionally, but I always felt he was honest and sincere with the questions we asked. He made us feel "at home" even while we were buying a car! Once it was time for the financing we were escorted into Jose Rodriquez's office. He also was very professional and kind and answered all our questions. He enable us to find a loan and helped us work out a way to pay off the car in a timely manner and build our credit. We had an enjoyable experience buying a car, which I don't think many people can say! Never did we feel pressured. We were able to drive away on the same day with our new car! Thank you Ron and Jose for a great experience at your Hyundai dealership. We will definately refer others in our family as well as friends to your dealership. More

I am very appreciative for Mr Ayala's and Mr Prescott's professional and courteous assistance. They both answered all my questions and took the time to show me the various idiocycracies and nuances of the professional and courteous assistance. They both answered all my questions and took the time to show me the various idiocycracies and nuances of the vehicle I purchased. I was very inclined to purchase a Genesis, Mr Ayala and Mr Prescott really made my purchasing process a pleasure which sealed the deal. They made me feel like a very special person and I know I can count on them for any future assistance. That is very important to me. I have made several referrals to my friends, work associates, and family. Hyundai is a great product, and the sales staff really make the whole process totally enjoyable. I am extending a very special "THANK YOU" to Mr Ayala and Mr Prescott. ERNIE AGREGADO More