Earnhardt Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Earnhardt Toyota:
I purchased a new Camry Solora with a defective caster angle(not correctable). I commented the day I drove it off the lot that the car was pulling left. I was told to drive it 1000 miles to let the tires "set in". Brought it in for alienment at 1200 miles and for the next few months they did everything they could to fix it (again this is not correctable on this make). At 1800 miles (the 600 miles were back and forth to the shop and road tests) I asked for a new car or a refund. Their response - too many miles!!! NEVER AGAIN!!! BUYER BEWARE! DO NOT sign any papers until ALL defects have been resolved (if it pulls - get it corrected FIRST!)

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Earnhardt Toyota:
I wish that your rating scale had an appropiate rating scale for this dealer. I would give them a rating of at least a-20. The only contact between sales and customer is when they are talking you into buying one of their cars. After they recieve payment, the customer is on their own. If any concerns arise regarding items that you have ordered as options to be installed, good luck! If you have any licensing problems, because they haven't filled out the proper forms , or passed on the proper information in a timely manner, you're just SOL. You can try to contact them for assistance in correcting the problem forever!! The only thing that this dealership is interested in is your $$$$$$$. Good thing for them that the quality of the product they are selling is excellent. Even if you feel bad about the way your treated, at least you have purchased a very good product.

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