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East Hills Chevrolet of Freeport

Freeport, NY

4.6
1,344 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,344 reviews

December 02, 2023

I recently had the pleasure of dealing with Andrew Pilch at East Hills Chevrolet Of Freeport. Andrew is by far The most knowledgeable, helpful and courteous sales person that I have dealt with he knows The More

by 2015Z71chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Dec 04, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 30, 2023

Andrew and the staff were great. The whole process went smooth. I was able to get out of my car that was in service and into a new one. More

by Agasparro
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Dec 01, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 15, 2023

They are not good with there follow up and they do not appreciate of a customer making contact with them.They take there sweet time to respond and by that time you have found another deal elsewhere More

by phantom777
Recommend Dealer
No
Employees Worked With
Paul Whaley
Nov 15, 2023 -

East Hills Chevrolet of Freeport responded

Dear phontom777, I'm sorry we did not respond in the manner you sought and I'm disappointed we lost a sale. I cannot determine your name based on the username you're using. I would have reviewed when we received the lead and when we followed up. You bring up a good point about our follow up. We should, at least, have our business development team review inbound emails so we can complement our sales team. I will have this process changed. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 31, 2023

Andrew was the best. very responsive and helpful thru the process of purchasing our Suburban! More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ann Rose, Andrew Pilch
Nov 02, 2023 -

East Hills Chevrolet of Freeport responded

Congratulations on your new vehicle, Bruce! I appreciate the feedback and am pleased that your experience with Andrew was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 27, 2023

Andrew is a fantastic salesman. He was knowledgeable and friendly and readily answered all of my questions. Andrew was able to accommodate my request for a specific vehicle which ma More

by marianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Oct 30, 2023 -

East Hills Chevrolet of Freeport responded

Marianne, I sincerely appreciate your kind feedback about Andrew. Each employee is a valued member of the East Hills Chevrolet of Freeport team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 04, 2023

NO Star's - Michael Columbel and Thomas Dunn WHERE VERY DECEPTIVE and UNTRUTHFUL WITH THE PURCHASE and PAPER WORK OF MY USED VEHICLE on 09/02/2023 !!!!! BE CAREFULL !!!! More

by VERY UPSET!!!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Columbel, Thomas Dunn
Sep 07, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for speaking with our General Manager about your concerns. I understand you will be coming in again this weekend. Thank you for giving us the opportunity to assist. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 30, 2023

I went to East hills planning to buy out my Equinox lease. After discussing with the sales man John, I decided to buy a new one instead. I’m very pleased with my decision and the service I received fro More

by Matt Angst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Donnell
Aug 31, 2023 -

East Hills Chevrolet of Freeport responded

Dear Matt, Thank you for purchasing your Chevy Equinox from us and for writing what you did about John. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 17, 2023

I am very unhappy with the service I got from East Hills Chevrolet, My car was brought in for smoke yet not fixed.. More

by vsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Aug 17, 2023 -

East Hills Chevrolet of Freeport responded

Dear Valerie, Your business is important to us and we take what you said very seriously. We identified the coolant leak issue and, with your approval, repaired the leak and cleaned the area so no more coolant would leak onto your exhaust. The second issue we identified when you returned the vehicle back to us two days later and after we learned about an outside repair shop that worked on your vehicle's turbo. It is the turbo oil line that is causing oil to leak onto your exhaust. We expect this second repair to solve the multiple leak issue. It was relayed to me we are working on an offer for you which will be communicated by your service writer. We thank you for bringing this matter to our attention. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Aug 17, 2023 -

East Hills Chevrolet of Freeport responded

Dear Valerie, Thank you so much for writing back to me. I'm told one of our best mechanics worked on your vehicle and made the diagnosis. Mario is a great mechanic and I do trust him. I'm so sorry we didn't repair both leaks at the same time. We appreciate our relationship with you and we want to make you happy. Will the offer Ethan communicated to you make you happy? Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 10, 2023

Very comfortable sales environment. George in sales described features and benefits and offered many choices. I felt at ease without any pressure and as a result I picked up my wife’s 2 More

by Pascaleinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Frouxides, Thomas Dunn
Aug 11, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 30, 2023

Christian was great helped me get my new truck just in time would definitely recommend More

by Dantrucknfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Calcano
Jul 31, 2023 -

East Hills Chevrolet of Freeport responded

Thank you so much for your business and your trust, Dantrucknfire!