East Tennessee Dodge Chrysler Jeep

All aspects of East Tennessee Dodge have been outstanding. From buying to all the service needs. I would strongly recommend this dealer to anyone looking for a new vehicle or vehicle service. outstanding. From buying to all the service needs. I would strongly recommend this dealer to anyone looking for a new vehicle or vehicle service. More

I was very anxious about buying a new car and Andrew made me feel very comfortable. There was no "pushy salesman vibe". I'm thrilled with my car and couldn't be happier with the overall experience. me feel very comfortable. There was no "pushy salesman vibe". I'm thrilled with my car and couldn't be happier with the overall experience. More

Never have had any issues, totally professional, always get my Jeep serviced at this dealership get my Jeep serviced at this dealership More

Love the Rough Country power steps on our Laramie, works great! Austin and the guys did a great job for us. great! Austin and the guys did a great job for us. More

Amazing people. I needed help and they were always ready to help me. I would recommend other people to work with them I needed help and they were always ready to help me. I would recommend other people to work with them More

This place is joke first sale me a junk car then became a dangerous car then took car in for service and my 300 dollar okay came up missing be careful with them o I cant take my car back there so no a dangerous car then took car in for service and my 300 dollar okay came up missing be careful with them o I cant take my car back there so no oil changes for a year they o me More

I traveled from Montgomery Alabama a 5 hour trip to purchase a truck from Jim a salesman here at East Tennessee Dodge Chrysler Jeep and Ram. The process was smooth and the staff was extremely friendly. purchase a truck from Jim a salesman here at East Tennessee Dodge Chrysler Jeep and Ram. The process was smooth and the staff was extremely friendly. They offered me a fair price for my trade and a great deal on a certified Ram on the lot. There was a small problem that Brandon the GM I feel did everything he could to remedy. This dealership wants to earn your business. The problem was with the infotainment system on the Ram I was purchasing (nothing mechanical). I brought the truck back the next day and the Brandon the GM had his service department jump into the problem and truly made me feel like they wanted it fixedly badly as I did. From the interaction I’ve had with this dealership I will definitely buy here again. Like I already said the staff is friendly and everyone seems to care from the top all the way down, a rare occurrence these days. More

Terrible does not honor their warranty they sell you. I purchased a2006 Infiniti G35 coupe. I also bought two warranties through this dealership, one being the car doc. When I purchased the car, it only I purchased a2006 Infiniti G35 coupe. I also bought two warranties through this dealership, one being the car doc. When I purchased the car, it only came with one key. I was told by buying the warranty I could get an extra key made under the warranty. I took the car into the dealership to have things fixed. I was told because when I bought the car, it only came with one key, they don't honor the warranty??? I also am entitled to a free loaner car while they work on mine. I was told there's none available. I would never buy another car from them again. More

Horrible you would be best to avoid this place Sold me a CadillacXLR with structural damage and odometer tampered and all by using a different vin# from a clean carfax cars do includingw/discripti Sold me a CadillacXLR with structural damage and odometer tampered and all by using a different vin# from a clean carfax cars do includingw/discriptiononLine More

2007 Toyota Avalon I purchased a pre-owned 2007 Toyota Avalon. It looked great on the lot. After a few months the rust they painted over started to bleed through. After I purchased a pre-owned 2007 Toyota Avalon. It looked great on the lot. After a few months the rust they painted over started to bleed through. After a oil line broke I took it to a trusted repair service and it turns out the vehicle was in a major accident and they patched over everything. Several bars needed to adjust the alignment were seized up and the car had eletrical issues. Do NOT buy a pre-owned from this dealership. More