Easterns Automotive Group of Frederick

I had a great experience purchasing my new car. Everyone was helpful and really went the mile to get me in a new vehicle. Everyone was helpful and really went the mile to get me in a new vehicle. More

Lamont was amazing. Very friendly, personable, and respectful. He stayed three hours after his shift just to make sure things would go smoothly for us. He also drove us Very friendly, personable, and respectful. He stayed three hours after his shift just to make sure things would go smoothly for us. He also drove us home because my car was in the shop.Had some difficulty with communication with Ace, but all turned out well. More

Addison was honest and kind. He wasn't out to make a buck off of us and presented us with several different options, all while maintaining his integrity. My husband and I had a w He wasn't out to make a buck off of us and presented us with several different options, all while maintaining his integrity. My husband and I had a wonderful truck buying experience from start to finish. I promise you, these folks aren't out to rip you. We have more vehicle purchases down the road and we won't be going anywhere else or seeing anyone besides Addison. More

Very pleasant and efficient with getting me a car considering my credit I was very pleased with everything! A great deal and very patient with the customers! considering my credit I was very pleased with everything! A great deal and very patient with the customers! More

First time I felt so welcomed and served delightfully at a dealership. They were intrigued to help and very understandable with situations. Customer service was great and they were very professional👍 Shout a dealership. They were intrigued to help and very understandable with situations. Customer service was great and they were very professional👍 Shout out to Kemar Samuels. He was very helpful with his job. Happy to be part of the Eastern family. Looking forward for a great experience with the car I purchased. Thank you! More

Stay clear of this car dealership! If you must buy from them, triple check everything! Said interest rate was one %, came back later with higher rate; said it was free delivery, tried If you must buy from them, triple check everything! Said interest rate was one %, came back later with higher rate; said it was free delivery, tried to charge me a delivery fee; said convertible top was covered under extended warranty, it wasn’t; provided a list of options to add including lo-jack, later said all their cars have it for a cost of $400 to me. Had to push to have this removed. Wanted me to sign blank bill of sale…. Who would do that? The list goes on! Stay clear is my best advice. Ace was the salesman however his name was not listed on this survey. More

Kwame was very helpful and patient with an indecisive costumer, he stayed and answered questions til the end. costumer, he stayed and answered questions til the end. More

Lamont was such a pleasure to work with. Professional, thoughtful, easy going and not pushy. Professional, thoughtful, easy going and not pushy. More