Echelon Ford

I gave five stars for all the questions for the survey, I gave five stars for all the questions for the survey, because everyone at Echelon Ford was very friendly and comforting. They also made sure I w I gave five stars for all the questions for the survey, because everyone at Echelon Ford was very friendly and comforting. They also made sure I was being helped and always had a answer for all my questions. I got a great price with a excellent rate for my 2014 Mustang GT. I ordered my Mustang and it came in faster than i anticipated. So overall my experience with Echelon ford was 100% and I would highly recommend Echelon Ford. More

I read this recent post about my salesmen Kyle and I disagree to the fullest extent-Kyle was patient and courteous to my needs -Thank you Kyle-I will send everyone I can to you and My next purchase will disagree to the fullest extent-Kyle was patient and courteous to my needs -Thank you Kyle-I will send everyone I can to you and My next purchase will absolutely be from your More

Erik was very attentive. He answered all my questions. He spent several hours helping me find insurance, the color car, and all the right features. He made sure i drove off in the car i wanted that day. He w spent several hours helping me find insurance, the color car, and all the right features. He made sure i drove off in the car i wanted that day. He was the best salesman, and i would recommend him to anyone!! More

I have called about the vehicle I wanted numerous times and never received a follow up. I called and spoke with the sales mgr and he and the sales rep never called me back. It was a huge waste of time. Thi and never received a follow up. I called and spoke with the sales mgr and he and the sales rep never called me back. It was a huge waste of time. This is not the only ford dealership that has lackluster customer service... however I did go to miller ford and was wow'd by everyone there. Today with the money we are spending we want to be wow'd and echelon ford leaves a lot moreto be desired... More

My experince at Echelon Ford was wondeful. I did think it would be possible to purchase a vehicle,but everybody were so helpful and made a purchase possible.I would recommend Echelon Ford to my friends. would be possible to purchase a vehicle,but everybody were so helpful and made a purchase possible.I would recommend Echelon Ford to my friends. More

I want to thank Sam and Horace for helping my wife and I make my daughter very happy today. We bought her first car today and it was a very pleasurable experience thanks to all involved. I highly recommen make my daughter very happy today. We bought her first car today and it was a very pleasurable experience thanks to all involved. I highly recommend Echelon Ford to anyone looking for the right vehicle. Thank you again. More

Erick Szustiewicz was extremely professional. He went out of his way to explain all the features of our new Ford Edge. He even offered to come back anytime for further explanations. Rich Elkins was out of his way to explain all the features of our new Ford Edge. He even offered to come back anytime for further explanations. Rich Elkins was also very professional. I will recommend any of my acquantinces to visit Echelon Ford for great sales service! More

Pete Diantonio was the salesman who I thought treated me great. He made buying a new car fun again. Rich the owners son, was also good people. I have no complaints, the place is run by pros. I felt I got a great. He made buying a new car fun again. Rich the owners son, was also good people. I have no complaints, the place is run by pros. I felt I got a good deal, and I feel they will stand behind me thoughout my vehicles life. They were honest, and very transparent in their dealings. I went to a couple of Ford dealers before I went to Echelon and was not impressed at all. For me, Ehchelon Ford was a good experience. More

Home to my 2002 Ford Focus. Price was ok. owner waited until the signing to tell me that I wasn't getting an advertised rebate. highly pressured into getting the extended warranty. When I bought my car a until the signing to tell me that I wasn't getting an advertised rebate. highly pressured into getting the extended warranty. When I bought my car and found an extra piece of plastic laying in the sunroof with a ford emblem and part number on it, these guys said that a bird dropped it in while flying by. Really? Service department was laughable. Routine work was ok, but when I took my car there for accident repair, paid for by insurance, different story. Didn't renegotiate with the insurance company to pay for all of the work, and tried to skip out on repairs to save them money. Keys were handed back to me with the cars: antenna missing, door guards missing, glove compartment carpet ripped (their access to the ECM), lugnut covers missing, and hubcaps missing. More