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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
812 Reviews

812 Reviews of EchoPark Automotive Birmingham - Service Center

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November 20, 2021

Not a fan of car dealerships, but my experience at EchoPark and especially with working with Fattah Thompson was an absolute joy. He worked with me till all my wants and request were met. I will def More

by Sweetlilly823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We love hearing about positive experiences like these! Ones where we can make a guest feel at ease and meet their needs. Thank you!

November 20, 2021

Mr. shoemaker was very helpful in the process of helping me purchase my new vehicle. He explained all the warranties and extra features that came with the purchase of my car. Great salesman. More

by Davidpizano7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are pleased to read this review on your positive experience here with us at EchoPark Birmingham! Thank you!

November 20, 2021

Fattah was very helpful. No pressure, just a guy trying to get us into a car that fit our needs. More

by Andrew.vastano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are happy to know that Fattah was able to get you into a vehicle that fit your needs. Thank you for the positive review on EchoPark Birmingham!

November 20, 2021

Jon was very helpful, and we couldn’t be happier with our purchase. He’s highly recommended. More

by djgoff1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We thank you for your positive review on Jon and are so happy that you enjoyed your visit here at EchoPark Birmingham!

November 19, 2021

Fattah Thompson was a great and highly professional salesman. Echo Park will be my number one for any future car buying. More

by Jacoreyparker4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are happy to know that we will be your number one for future car buying! Thanks for the 5 star rating!

November 19, 2021

Great buying experience!! Was in and out in an hour. Ask for Sean he will take good care of you! More

by RICKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We take pride in being able to provide a quick and easy buying experience for our guests! Thank you for sharing this with us Rickey!

November 19, 2021

He is a great and very knowledgeable salesman would recommend anyone to come and look him up More

by Citigo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the 5 star rating!

November 19, 2021

I had a wondeful experience at EchoPark! Sean was so easy to work with and very transparent throught the deal. He found the perfect car for me :) More

by Jamiej2615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for sharing your experience with us here at EchoPark Birmingham! We are thrilled to see that you found the perfect car!

November 17, 2021

Accepting by outside financing is the same as a cash payer. I don’t know how they can get away with not accepting a check from my credit union. Guess my money is no good here. More

by NorthALshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Random Salesguy
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are sorry to hear that you did not have a great experience with our financing options. We take pride in the great banks and unions that we have here at EchoPark. These are chosen for our guests so they have the best financing options available to them. Our guest's money is always good here at EchoPark.

November 16, 2021

He was helpful, professional, and worked to get me the best deal. Worked with our family and got us a car fast. More

by Toadgrl389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for sharing your experience with us! We are happy to know we could get you the best deal!