Ed Morse Cadillac Brandon

Excellent customer service Craig Hartman is our service advisor, has been for several years, and last Saturday we just stopped by to see if he was working to ask a questions ab Craig Hartman is our service advisor, has been for several years, and last Saturday we just stopped by to see if he was working to ask a questions about the new CTS coupe we bought. He just happened to be there checking his email, off the clock, but didn't hesitate to answer all our questions and show us a couple things about the car and washed it. All off the clock! I thought customers service of that level was non existent anymore. Not at Ed Morse Brandon and not with Craig Hartman! More

Good job by all I recently purchased a 2009 cts from Jay Fernandez and that process was a great experience. I went back in to service 2 weeks later for a couple of mi I recently purchased a 2009 cts from Jay Fernandez and that process was a great experience. I went back in to service 2 weeks later for a couple of minor items and was promptly greeted by the service manager Tom Devine, he personally took my car and assigned it to Cheryl Lilley. They did a great job with my car and had me out within the hour and had my car washed! I'm in the auto dealership business(honda)and this was a great experience from the purchase to the service department. Thanks to everyone More

Best Car Buying Experience i would highly recommend Ed Morse Cadillac in Brandon and particularly my salesman, Mr. Jay Fernandez. I don't like going to buy new cars. I like driv i would highly recommend Ed Morse Cadillac in Brandon and particularly my salesman, Mr. Jay Fernandez. I don't like going to buy new cars. I like driving off the lot with a new car. But actually making the deal, I don't look forward to it. Jay made my experience enjoyable. They gave me fair trade value for my car. And a discount on the new one. I didn't even haggle with them because I did my research and knew I was getting a good fair deal. Thanks again Jay. Your a true asset to Ed Morse Cadillac. I will be back More

Professional Straight Forward Deal I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I considered fair. Once Ed Morse Cadillac of Brandon hired Jeff Litton as the Sales Manager, Jay my sales person was able to get me the deal I wanted. Jay is patient and courteous. Via email, I negotiated through Sean (internet), who then made the appointment for me to meet with Jay. Jeff provided the details via email, saving me time. This was one of the better car buying experiences one could have. Outstanding customer service with Jeff at the helm, Jay, and Sean Manhertz. More

got screwed i bought a 2008 cadalac salesman told me what a good car it was for a 2008 . i bought it and the lumbar seat didnt work,I drove it home that night i bought a 2008 cadalac salesman told me what a good car it was for a 2008 . i bought it and the lumbar seat didnt work,I drove it home that night , and the next day i called and told them that the lumbar seat isnt working, The sales man said well what do you expect for a 2008, what a differnce from one day to the next. by the way they lumbar cost 640 dollars. not very satisfied at all. would not deal with ed morris again ever jeff More

Great Car! My Cadillac xxx I bought from Ed Morse was in an accident and totaled. I was so upset. Never thought I would find another car as clean as I kept this My Cadillac xxx I bought from Ed Morse was in an accident and totaled. I was so upset. Never thought I would find another car as clean as I kept this one and be able to replace it with what the insurance allowed. I went back to Ed Morse and Marc helped me find a replacement and stay within my budget. What was so amazing is that all the used cars I looked at were in such great condition, Just like my xxx. When I am in the market for another car I think I will look for a used car again but only from Marc and only from Ed Morse where they make sure you get a high quality car whether it is new or used. More

Mr. Hartman handled this routine maintenance at his usual level of excellence, you can always count on Mr. Hartman to make you feel like a valued customer even if it's just routine maintenance, he consistent level of excellence, you can always count on Mr. Hartman to make you feel like a valued customer even if it's just routine maintenance, he consistently exceeds my expectation(s), thank you Mr. Hartman and the staff at Ed Morse of Brandon. More