Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Morse Cadillac of Delray Beach
Delray Beach, FL
847 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com
Ed Morse Cadillac Delray is the #1 Volume Cadillac Dealership from Broward to the Treasure Coast. Conveniently located in beautiful Delray Beach, Florida. We happily accommodate our hometown of Delray as well as all visiting Cadillac shoppers. Whether you’re researching a new Cadillac, a Certified pre-owned Cadillac, or looking for a reliable Cadillac service and Cadillac parts department in the South Florida region, our Cadillac dealership can fill all of your needs. Ed Morse Cadillac Delray has an outstanding reputation because we put our customers first. Visit us in Delray Beach and test-drive the award-winning ATS, CTS, SRX or Escalade, the most acclaimed SUV ever. You should know that Ed Morse Cadillac Delray Beach has the right car to meet all of your luxury vehicle needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 847 reviews
January 11, 2015
Made buying a car a pleasure! I recently purchased a used 2010 Chevrolet Malibu from Ed Morse Cadillac. This car sold for a fraction of the price of a new Cadillac, but I was still I recently purchased a used 2010 Chevrolet Malibu from Ed Morse Cadillac. This car sold for a fraction of the price of a new Cadillac, but I was still given excellent service. Our salesman, Mike Simpson, was a real pleasure to work with! He was very helpful and made our car buying experience very easy. I did not encounter any of the unnecessary pressure and frustration that I have had to put up with at other dealerships. These folks are a pleasure to deal with! More
by Creekers
Employees Worked With
Michael Simpson
Helpful December 30, 2014
Excellent experience at Ed Morse in Delray Beach, thank you! I have owned range rovers and never thought I would own another vehicle and I just purchased my third escalade. I have never had a problem with this I have owned range rovers and never thought I would own another vehicle and I just purchased my third escalade. I have never had a problem with this truck, so reliable! My experience at Ed Morse in Delray Beach, Fl. has been one of the best I have had, better than Lexus and Mercedes...The employees there were so much fun and full of life:) They aim to please and make the customer happy. I really enjoyed purchasing my truck there and will go nowhere else. I want to thank Bernard Zucarro for spending time with me, not pressuring me, and for letting me know anything I need to just call or stop by. This is my 2nd truck I purchased with Bernie, great man! Jordan Acker should be cloned for all your dealerships! I feel like I have known him my whole life! Thank you Ed Morse Cadillac for everything. More
by amayla@aol.com
Employees Worked With
Jordan Acker, Bernie Zuccaro
December 28, 2014
Great people, great car, great price. I visited 5 other dealership ( Acura, Nissan, Infinity, Hyundai, KIA) before buying Cadillac SRX from Ed Morse Cadillac of Delray Beach. The best buy I visited 5 other dealership ( Acura, Nissan, Infinity, Hyundai, KIA) before buying Cadillac SRX from Ed Morse Cadillac of Delray Beach. The best buying experience I've ever had. More
by Miron
Employees Worked With
Walter Lopez, Walter Lopez
December 28, 2014
Can't beat their price!!! Ed Morse Cadillac of Delray Beach is the Costco dealership in the area. You cannot beach their price!!! When I took the quote to another Cadillac de Ed Morse Cadillac of Delray Beach is the Costco dealership in the area. You cannot beach their price!!! When I took the quote to another Cadillac dealership, they accused me of lying to them about the price quote I have. That was in 2009. I just bought my second Cadillac, a 2015 SRX without going anywhere else, because I knew the price was the best. As for service, ask for Marty Michaels. He truly cares about your needs and will work with you as best as he can. More
by Ira D. Karmelin
Employees Worked With
Joe Macie, Joe Macie, Marty Michaels, Jack Lebo
December 24, 2014
Ed Morse Cadillac is the Best!!! My wife and I had an excellent experience buying a new Escallade ESV from Ed Morse Cadillac. Bernie Zuccaro is a true sales professional. He is Fr My wife and I had an excellent experience buying a new Escallade ESV from Ed Morse Cadillac. Bernie Zuccaro is a true sales professional. He is Friendly, knowledgeable, helpful, and always keeps the customer's best interest in mind. General Manager Rich Danahy also did a great job, meeting us and assuring that we would be well taken care of....and we have!!! Thank you for making the process so easy!!! More
by Blane
Employees Worked With
Bernie Zuccaro
December 22, 2014
great experience The best experience I have ever had when buying a car. It was a long wait which was not their fault. They keep me in the loop every week as to when The best experience I have ever had when buying a car. It was a long wait which was not their fault. They keep me in the loop every week as to when my Escalade was coming in. When it did come in they got it ready very quickly and off I went. I will always buy from Joe Macie and Cadillac. More
by b
Employees Worked With
Joe Macie
December 22, 2014
The Best Experience I have had purchasing a car Working with Paul and the rest of the staff has been the most enjoyable (if you can call buy a car enjoyable) experience I have had in buying a car. Working with Paul and the rest of the staff has been the most enjoyable (if you can call buy a car enjoyable) experience I have had in buying a car. Paul is knowledgeble, easy to talk to, non pressuring. He listens to what you have to say and makes his recommendation. If you are in the market for a car, be sure to ask for Paul. I promise you will not be sorry. The closing with Pattie was smooth, fast, non pressured and very plesant. More
by brucefoote
December 18, 2014
Excellent Experience with Ed Morse Cadillac Delray Over the past 25+ years I have purchased dozens of vehicles. Most of the time the experience can be very stressful and time consuming. I will only p Over the past 25+ years I have purchased dozens of vehicles. Most of the time the experience can be very stressful and time consuming. I will only purchase a car if I can get, what I feel is a good deal. Working with Joe and Bernie at Ed Morse was an extremely pleasant experience. Joe and Bernie were both very accommodating and very professional, but in a very friendly way. After I drove the car there was no back and forth with sales manager, I told them the price I was willing to pay and they said done. As I was financing the vehicle I got the additional pleasure to work with Patti. Having been through this process many times in the past, she flew through everything only stopping when I had questions. This is not my first rodeo, I have been buying, selling and trading cars for years and the team at Ed Morse are among the very best in my experience. I will highly recommend that if you are in the market for a Cadillac or quality pre-owned car that you reach out to Ed Morse Delray. More
by noahfitz
Employees Worked With
Joe Macie, Bernie Zuccaro
December 13, 2014
My wonderful experience & purchase. Thank you all! I would like to take this time to thank Jack Lebo, Joe Macie and Jerry Thaw at Ed Morse Cadillac of Delray. It was an excellent experience and I woul I would like to take this time to thank Jack Lebo, Joe Macie and Jerry Thaw at Ed Morse Cadillac of Delray. It was an excellent experience and I would highly recommend this dealership to anyone considering to purchase a new or used vehicle. I find myself to be an extremely picky person. I had been looking for a fully equipped Lexus in a specific color both inside and out for quite some time. I happen to see one online and immediately called and spoke to Joe Macie who took the time to listen and go over the specs of the vehicle with me. Both my husband and I decided to take the hour drive to see the vehicle. When we arrived, we were greeted by Michael Simpson who introduced us to Jack Lebo. The vehicle was in immaculate conditions and after test driving it, I knew this was the vehicle I wanted. Moments later, I had the honor to meet Joe Macie and Jerry Thaw who made us feel so very welcomed, it was incredible. The professionalism and honestly of each one of them was seen and felt from the moment we walked through their dealership doors until we drove away in our Lexus. I also want to thank Patti Lowe who was very honest and straight forward. Every single one of their staff is amazing, very professional, attentive and accommodating. You can tell they take great pride in their work. One thing you won’t find at Ed Morse Cadillac of Delray Beach is that phony sales pitch and pressure you find at the majority of dealerships. Thank you Jack, Joe, Jerry and Patti for making us feel welcomed and like family. Wishing you all a Safe and Happy Holiday. More
by D1nOnlyLyn
Employees Worked With
Joe Macie, Jack Lebo, Michael Simpson
December 10, 2014
worst customer service to their own clients Worst experience at the dealership today. I have a Cadillac lease and planned on trading it and keep loyal to Cadillac but today just erased any good Worst experience at the dealership today. I have a Cadillac lease and planned on trading it and keep loyal to Cadillac but today just erased any good memory of your company. I went with a friend and not one person said a hello or offered to help us. We stood there 25 minutes and no one helped. An older lady walks in alone and 3 men jumped to help her. I guess they know which ones to fish and rip off. Where is the customer service. We walked by every single employee including the lady up front and no hello can we help you , or even a wave or a smile. I own a hospitality business and yes I may be young but doesn't mean I am not successful or not worth at least acknowledging. I also went to check on a seat replacement because mine ripped which was ordered over 2 months ago. I had a gentleman check on the order and he said after 60 days of waiting it got sent back. I was never told it arrived. I also wouldn't be able to replace the seat myself. What happened to this place I used to tell everyone was warm and friendly. Is it because novembers quota passed a week ago so there's no rush or incentive?? I went to range river last week and almost traded my car in but hesitated in order to give Cadillac a chance in changing my mind. I complained to the sales manager how not one person acknowledged me. He stood up walked into the floor and never spoke to me again because he couldn't say anything from embarrassment. He should've tried to mediate but he just let me walk out and didn't bother.Garry I believe from the service department is the only one who helped me and apologized for what happened. The only ones who have always been friendly and inviting are the service department. Murray as well if he would just remember to let me know my seat replacement came in . Im driving a luxury vehicle with a ripped seat thats cracked because of the sun for months . I actually got my car here and was a loyal customer until now. More
by hgarcia595
