Ed Voyles Acura

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Ed Voyles Acura:
I had to have my transmission replaced on my 2001 MDX. They made this very unpleasant situation bearable. Everyone I spoke with was great. They gave me a loaner car that was even better than my car. Which some dealerships do not do. They absolutely spoiled me. Two weeks after my car was done we had to replace my husbands engine in his Chevrolet Silveraldo. Worst experience ever. I wish Acura had a truck just so if I ever had to have it worked on I could bring it here. I will never take my car anywhere else. I live 25 miles away and their service for me it is worth the drive. There are two other dealership that are much closer and I drive right on past them to get top notch service. I have already told everyone I know about this wonderful experience.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Ed Voyles Acura:
I've purchased two TL's from Ed Voyles. Never pressured to buy (though they were over-eager to unload my trade!). Service always treats me like a VIP and the waiting area is really remarkable. Loaners are now all Acuras (great improvement). I now work 2 miles from Nalley and can't bring myself to switch for service. Guess I'll have to drive.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ed Voyles Acura:
This was by far the best dealer experience I ever had. Eventhough I live only 5 miles from Acura Carland. I decided to drive the extra 15 miles because of the dishonesty of Carland employees.

I went to this dealership late 2004 for the 05 TL. Ben Wheeler was very courteous and more than willing to be sure that I was satisfied with my experience. Not once did I feel pressured. He let me take both the Manual and Automatic TL home over night to help me decide which one I wanted. I decided on the stick and when I was ready to buy the transaction was painless. I got the price I wanted with no pushback from the dealer at all. After the car arrived a couple of weeks later we completed the transaction and he took the time to go over the car and all its features.

Ben was there for me before and after the sale. Its too bad that he is no longer with Voyles Acura, because I would buy another car from him in a heartbeat. However, the person who now sits at Ben's desk is just as friend and courteous and Ben was.

A couple of my experiences with Voyles was less than desirable when I dealt with Antonio Norris and another guy. But my most recent visit was much much better. I have also worked with Kevin Riley in the past when I was considering an '03TL-S, and though I ended up getting another car instead, he also provided me a very pleasant experince.

This dealership is definetely recommended.

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