Read Reviews Ed Voyles Kia of Chamblee

Ed Voyles Kia of Chamblee

Ed Voyles Kia of Chamblee

5880 Peachtree Industrial Blvd
Chamblee, Georgia 30341


(888) 540-4694

Ed Voyles Kia of Chamblee
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 157 reviews

4.9

4.9 out of 5

157 lifetime reviews

Ed Voyles Kia of Chamblee

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Certified: Ed Voyles Kia of Chamblee

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ed Voyles Kia of Chamblee has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ed Voyles Kia of Chamblee

Driving Value, Delivering Quality
FOR OVER 50 YEARS

At Ed Voyles, we pride ourselves on guest satisfaction, and are committed to providing a buying experience that keeps you coming back.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Automated Car Wash Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Television
Drive-In Service Valet Parking
Express Service Vending Machines

juhase99
4/2/2013 12:06:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Taurus WilliamsTaurus Williams
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

The best prices in Atlanta area. Liked the staff a lot. They went above and beyond without being aggressive or pushing the issue. Would do business here again.

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Response From: Ed Voyles Kia of Chamblee
Added: 4/2/2013 1:38:57 PM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
itsevab
3/30/2013 10:31:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan  BradleyJonathan Bradley
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

I recently purchased a 2013 Kia Forte from Jon Bradley at Ed Voyles Kia of Chamblee. I knew it was not by coincidence that I found the right deal since I share a surname with Jon. Throughout the experience, Jon was patient and understanding of my need to find the right terms for purchasing a new vehicle. Even when I mentioned that I needed time to reflect and pray about the situation, Jon was not judgmental or irritated that I was not an impulsive buyer. In the end, I ended up with a great vehicle and great terms for my purchase. I would definitely recommend him in the future.

Thanks!

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Response From: Ed Voyles Kia of Chamblee
Added: 4/1/2013 2:59:07 PM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We are happy to hear that working with Jon was so easy. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
specialkbs
3/28/2013 8:21:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Briana RiddockBriana Riddock
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

The experience of buying a car can be so tedious... but Briana (and her co-workers) made it so pleasant. We felt well taken care of, never ignored, and actually had a good time! Briana was attentive, personable and not sales-y. We're so grateful. It's our family's second Kia--I think that says a lot!

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Response From: Ed Voyles Kia of Chamblee
Added: 3/29/2013 9:21:57 AM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We are happy to hear that working with Briana was so easy. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
AngelaV21
3/27/2013 10:01:31 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Deandre OgletreeDeandre Ogletree
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

Before entering your dealership, I spent a good week going around various dealerships in Atlanta looking for a good deal on a used vehicle. By the time I entered Ed Voyles Kia, I was burnt out and tired of dealing with salesmen that treated me as though they just wanted to make a sale. I walked into the dealership with my daughter, and was greeted by DeAndre. He was extremely personable and very outgoing. He asked me what I was looking for and within 5 minutes, he pulled up several vehicles to show me. When he took me outside to show me the cars, they were all exactly what I was looking for. The first Soul that I test drove, I ended up buying on the spot. We were able to negotiate down to the price I was comfortable with and was never made to feel like I was just another sale for the dealership. DeAndre changed my car buying experience and I would recommend anyone in the market for a car, to come and see DeAndre. His sweet & kind personality was extremely refreshing. Very please with my experience with your dealership!

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Response From: Ed Voyles Kia of Chamblee
Added: 3/27/2013 11:21:21 AM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We are happy to hear that working with DeAndre was so easy. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future. Have a GREAT day!

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
ajones0788
3/25/2013 5:23:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Deandre OgletreeDeandre Ogletree
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

My visit with Ed Voyles Kia of Chamblee was great. I was greeted by Deandre who was very friendly. Once I made a decision on the car I was interested in they were very flexible with pricing and I left the dealership with the car that I wanted at a very reasonable price.

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Response From: Ed Voyles Kia of Chamblee
Added: 3/26/2013 12:47:43 PM

Thank you for letting us know about your recent visit to Ed Voyles Kia. We are happy to hear that working with Deandre was so easy. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future.

Sincerely,
Jeff Elliott
General Manager
Ed Voyles Kia

Twitter
TRCIII
3/25/2013 8:51:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Deandre OgletreeDeandre Ogletree
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

THE DEALERSHIP WAS GREAT TO WORK WITH. MY SALES PERSON WAS ON TOP OF THE SALE FROM START TO FINISH AND I WAS VERY PLEASED WITH BOTH THE DEALERSHIP AND MY SALESMAN....WAY TO GO GUYS....

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Response From: Ed Voyles Kia of Chamblee
Added: 3/25/2013 3:12:29 PM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. Please do not hesitate to contact us with any questions or concerns you may have. We look forward to doing business with you in the future. Have a great day!

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
cpeede
3/23/2013 1:13:05 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Service Manager
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Ed Voyles Kia of Chamblee:

I purchased new tires at Costco for my wife's Kia Sorento. Costco could not remove the old tires since my wife had lost the lug "key." I, therefore, had to go to the nearest Kia Dealership (Ed Voyles) to have the keyed lugs removed so Costco could replace the tires.

Issues:
1. Voyles removed four lugs (one for each tire) and charged me $20!!! (It took 2 minutes.)
2. Voyles did not replace the removed lugs! (How could anyone be so STUPID!!! Is this "CUSTOMER SERVICE"!!!???
3. Voyles did not tell me they did failed to replace the lugs. EVEN MORE STUPID!!!
4. Voyles allowed me to leave with only four lugs on each tire! BEYOND STUPID!!!!

When I returned to Costco, I was informed I was missing the lugs. Costco, AT NO CHARGE, gave me four lugs to temporarily replace the lugs Voyles removed. Howeverf, the four Costco lugs didn't match the existing KIA lugs.

I called Voyles and told them the situation. They apologized over the phone and requested that I bring it back in and they would "take care of it."

A few days later, my wife takes the car back to Voyles. She spoke to the Service Manager! Not only did he BLAME her for losing the key, he charged her $12 more dollars for replacing the temporary lugs!!!!! Do you think he took advantage of a WOMAN??? I do!!! Plus, their decision was SIMPLY STUPID!!!

The bottom line: VOYLES KIA IN CHAMBLEE IS SO STUPID!!!!!! They lost a customer because of a few cheap LUGS!!! STUPID!! STUPID!!! STUPID!!!!!!! I CAUTION ANYONE TRYING TO DEAL WITH THESE BOZOS!!!!!!

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1fran
3/15/2013 9:14:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan  BradleyJonathan Bradley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

it was a pleasure dealing with edvoyles kia,chamblee,ga. my salesman john bradley went beyond the call of duty to make me a "happy [lease]buyer' '''his sales mgr "taurus" also wanted me to be a "happy" buyer. the finance mgr ; pleasant,a pleasure to work with,and the process was effortless.[due to my excellent credit rating,of course]. i would recommend my salesman 'john bradley to anyone who would like to purchase a kia.the follow up from the dealership,service ,sales etc,has been wonderful,and I luv my kia!!! fran steinberg...atlanta,ga

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Response From: Ed Voyles Kia of Chamblee
Added: 3/16/2013 10:58:04 AM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
Jacque1922
3/14/2013 5:01:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cedric DanfordCedric Danford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Voyles Kia of Chamblee:

As a first time car buyer DeAndre made my experirence very rewarding and memorable!!! I'm very happy with my new 2013 black Kia Soul :-)

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Response From: Ed Voyles Kia of Chamblee
Added: 3/15/2013 1:03:25 PM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter
kiasalesreview
3/13/2013 11:17:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cedric DanfordCedric Danford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ed Voyles Kia of Chamblee:

OK, let's be honest, most people (including me) would rather do anything besides negotiating a car sale. Well what a HUGE surprise it was to me when we met with Cedric Dandford. He's completely knowledgeable, relaxed, genuinely honest, and actually made our car buying experience FUN! Cedric is like hanging out with a family member - who also happens to sell cars. He answered every question we had, as well as informed us of things we never thought to ask. His honesty and opinions are very much appreciated. And here's a big one...he was never pushy.

We've actually purchased two Kia Sportages from Cedric. After owning my first Sportage for only 6 days, a woman ran a red light and totaled my new car. Cedric showed genuine kindness and concern; and was truly helpful. He had us in a new Kia (same as the first) again within a couple of weeks.

I highly recommend buying a Kia from the Ed Voyles Kia of Chamblee Dealership. Be sure to ask for Cedric - you'll not only love the Kia's, you'll find out how fun buying a car can be.

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Response From: Ed Voyles Kia of Chamblee
Added: 3/14/2013 11:33:24 AM

Thank you for letting us know about your recent visit to Ed Voyles Kia of Chamblee. We look forward to doing business with you in the future.

Sincerely,
David Booth
General Manager
Ed Voyles Kia Chamblee

Twitter

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