Buying a car is often frustrating and time consuming at best. I was having problems with my Kia Soul, bought about a year ago, and approached Ed Voyles Kia of Chamblee to find out my options for getting a different car. After consulting with the service manager, he arranged for me to meet with the general manager and regional customer service rep. All three expressed a genuine desire to get me into a car I was satisfied with. I was assigned Deandre Ogletree as my sales representative and worked with David Booth, the general manager on the final deal. I informed them of my time limitations and they made sure I was in and out quickly. Deandre was an excellent sales rep, and was very patient with my questions while I test drove several cars. He was knowledgeable about the features of the cars, and extremely customer-service oriented. When I chose the car I wanted (Optima Hybrid), Deandre gave me an extensive orientation to the main features and helped set up the bluetooth and other electronic options for me. Albert Ridgeway prepared the financial paperwork quickly and efficiently, and expedited the process.
I've bought and sold a number of vehicles, and my experience at Ed Voyles Kia of Chamblee was by far the easiest and had the best outcome. The general manager told me that they aim to create lifelong customers, and the actions of everyone I met made me think they really mean it.
I Recommend This Dealer:
Albert Ridgeway, Deandre Ogletree
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